Case Study: San Antonio Housing Authority

The San Antonio Housing Authority (SAHA), which serves a population of 65,000 residents across thousands of properties, had long relied on a number of disparate systems for signing and tracking agreements, and Director of IT Jo Ana Alvarado knew the process was due for an upgrade. She sought an agreement process that would integrate with Google’s G Suite to digitize and streamline SAHA’s agreement processes—and found DocuSign Agreement Cloud.

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