Management

WhatsApp, Meta can access Texans’ private messages, AG Ken Paxton claims in lawsuit

The attorney general’s office argues WhatsApp and parent company Meta are deceiving users by claiming the companies can’t view their encrypted messages.

Artificial Intelligence

Artificial intelligence creates a brave new world for state agencies in Michigan

The technology presents new tools for government services, alongside ethical and legal dilemmas.

Digital Government

From chaos to coordination: What true payment alignment looks like for cities in 2026

COMMENTARY | Staff currently spend hours reconciling payments from disparate systems. Having operational unity helps departments get on the same page.

Sponsor Content

Claude Mythos advances autonomous exploit development: What agencies can do to prepare

Anthropic’s Claude Mythos Preview represents a seismic shift in the impact of AI on the cybersecurity landscape in the federal government.

Digital Government

Missouri Department of Social Services uses ServiceNow to boost citizen experience

A “very ugly” buildup of technical debt was getting in the way of the agency adequately serving citizens.

Artificial Intelligence

AI is a ‘New York story’ – for better or worse, official says

The New York City comptroller doubled down on calls to pad budget reserves in light of AI’s economic risks.

Artificial Intelligence

North Carolina senators consider new restrictions on artificial intelligence in insurance and medical billing

Artificial intelligence in medical research has led to new treatments and new efficiencies, but it also has the potential to increase costs for patients in healthcare, one lawmaker says.

Digital Government

You can't manage what you can't see

COMMENTARY | Technology stacks don’t enable the inter-department collaboration needed to incorporate policy changes, serve constituents better.

Digital Government

How data integration could help maternal health outcomes

Breaking down data silos among government agencies and community organizations can be critical for connecting new mothers to crucial benefits programs, according to a new policy brief.

People

How Dayton’s citizens’ assembly showed a new path for community engagement

The Ohio city already has a long history of civic participation, but the prospect of a new hospital on its west side made officials want to get residents involved in a new way.

Infrastructure

Local Maine officials look to pause data center development after state moratorium veto

After a statewide moratorium on data centers failed to make it across the finish line at the Maine Legislature, local officials are pursuing their own bans.

Artificial Intelligence

Polis tells Colorado lawmakers to go easy on tech regulations

Colorado Gov. Jared Polis urged future lawmakers to avoid a "heavy hand" when considering regulations on emerging technology.

Sponsor Content

Smarter Communities: Scaling AI in State and Local Government

The ultimate goal of AI adoption in state and local government is to achieve high-fidelity public outcomes while empowering the workforce.

Workforce

Report: How state and local governments can build digital service teams for success

A recent report from the Beeck Center looks to help government leaders build digital service teams that have a lasting impact on online government experiences.

Artificial Intelligence

Water, electricity remain major data center concerns, survey says

Zencity found that the more familiar someone is with AI, the more inclined they are to support data centers. But residents’ trust that local governments will be open about the centers’ impacts is slipping.

Infrastructure

Local Texas leaders believe data center plans may be behind delays to emergency water supply

Across Texas, a booming buildout of server farms is adding strain to water resources that are already stretched to their limit.

People

Feds assign two officials to lead intelligence coordination on election threats

For months, it was unclear if ODNI ever named an election threats executive responsible for leading election security efforts in the 2026 midterm cycle.

People

Advocates pledge action to restore digital equity grants

One year after President Donald Trump rescinded the funds, various groups and lawmakers have kicked off a month of action to push for their restoration.

Infrastructure

Utah’s fragile desert could feel like the Sahara if America’s biggest data center gets built

The Great Salt Lake is drying up. What happens when a data center as large as a city sits next to it?

Artificial Intelligence

AI adoption fails without change management

COMMENTARY | What public-sector deployments reveal about enterprise risk and the importance of having good processes before adding technology.