Increasing demand for new and more user-friendly services, rising transaction complexity, and calls for data transparency have made it important for agencies to transform the ways they interact with constituents and design systems to deliver benefits.
Months of remote learning were hard on the Frisco ISD student. Like other schoolchildren across the state, he experienced mental health issues, in large part due to social isolation during the pandemic.
At least a dozen law enforcement agencies are investigating their officers' possible involvement in the episode. The arrest of two Rocky Mount officers marks the first federal charges related to the riot filed against law enforcement officers.
COMMENTARY | The pandemic quickly shifted most community engagement to virtual arrangements, but not all citizens have ready access to online forums. Public officials can address inequities by finding alternative ways to gather valuable community input.
COMMENTARY | States and municipalities who have had to adopt remote services amid the coronavirus pandemic should scale up their digital infrastructure to maintain their ability to collect and reconcile payments. Doing so will help them to prevent disruptions to revenue flows and services.