Digital Government
States embrace cloud centers of excellence amid modernization push
Speakers at the forefront of the move to the centers said at last week’s GovExec Cloud Summit they help build governance, best practices and employee skills.
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Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.
Failure to activate: When Utah officers violate body-cam policies
The Utah Investigative Journalism Project filed nearly 170 records requests with 48 Utah law enforcement agencies about body camera use.
Louisiana’s age-check law for social media is unconstitutional, federal judge rules
The Secure Online Child Interaction and Age Limitation Act calls for all social media sites with more than 5 million users to make “reasonable efforts” to obtain proof of age to establish an account.
Meeting with developers, New Hampshire representatives assess AI tools, concerns
Legislators and officials could conscript AI agents to streamline their work, but such tools also carry risks and warrant regulation, employees of AI developer Anthropic said to representatives at a Dec. 15 meeting of the caucus.
New Jersey’s New Year’s resolution to tap AI for better service delivery
At a time when states are pressed to innovate their public benefit systems, the Garden State is prioritizing expanding its AI tools under a new grant program.
In the vast expanses of Indian country, broadband gaps create health gaps, too
On Idaho’s remote Fort Hall Reservation, thousands live without reliable high-speed internet, which supports health care, education, and daily life.
COGE report recommends New Hampshire split apart health department, embrace AI
The commission's final report, 10 months after being stood up by Gov. Kelly Ayotte, calls for breaking the department into smaller agencies to improve accountability.
How automated data can help states address new SNAP requirements
COMMENTARY | The One Big Beautiful Bill Act will change social service programs substantially. Automation can reduce the need for caseworkers to sift through paperwork.
From legacy to leadership: The new era of government payments
COMMENTARY | Agencies must deliver seamless experiences to keep up with the private sector, and evidence suggests they are doing just that.
State social media laws run into familiar challenges
As states barrel ahead with their own regulations in the absence of Congressional action, barriers like age verification, the First Amendment and worries about data privacy remain.
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New York City graduates first IT academy class
More than two dozen participants earned a certificate of completion from the program, which helped them understand city systems, HR and learn best practices from IT leaders.
The future of rural healthcare hinges on high-speed broadband access
COMMENTARY | A new federal program to transform rural healthcare will rely on patients and providers having strong internet, otherwise we risk deepening existing disparities.
Washington lawmakers want to regulate license plate readers
State law is silent on the increasingly popular surveillance technology, sparking concerns over immigration enforcement and public disclosure of personal data.
A ‘digital front door’ helps New Mexico boost customer experience and staff productivity
The state’s Health Care Authority is looking to enhance its public assistance service delivery by streamlining residents’ access to program applications and call centers.
How parents and teens feel about state efforts to regulate social media
Policies that consider parents’ and children’s views toward social media restrictions could have a better chance at being adopted by the public, one expert says.
Amid distrust and volatility, leaders urge governments to ‘walk the talk’
It’s been a tricky year for states and localities, but speakers at the recent GOVIT Leadership Summit and Symposium said communication and keeping promises can help those governments navigate choppy waters.
Every address counts: Why redistricting makes precise legislative data essential
COMMENTARY | In an essential move for democracy, we need to solve the 4.5 million address gap, which undermines effective legislative outreach.
Government leaders embrace ‘any door’ service approach
Speakers at Route Fifty’s recent Innovation Spotlight said the public sector should learn to be more human focused in how it delivers services, an effort that shows long-term value for money.
To advance modernization strategically, clerks are key
COMMENTARY | A phased and deliberate approach to modernization can help agencies adopt digital platforms and integrated tools that can empower clerks to do more with less.
New Jersey uses AI as a tool to boost resident and staff experiences
A new report from the state highlights how AI is helping the state improve service delivery for residents for critical resources like food assistance and unemployment insurance.
