People

‘We’re basically pushers:’ How a battle over kids on social media is unfolding in two California courtrooms

Lawsuits in California federal and state court are unearthing documents embarrassing to tech companies — and may be a tipping point into federal regulation.

Artificial Intelligence

Will Connecticut pass AI legislation this year?

As AI technology stands to see increased adoption in the near future, legislators in the state say waiting any longer would be a mistake.

People

What Minnesota reveals about the future of fraud prevention

COMMENTARY | States must act early to invest in modern identity and fraud controls and clearly explain how they are protecting taxpayer dollars. Doing nothing is not an option.

Sponsor Content

Beyond compliance: Emerging lessons from H.R 1’s impact on benefits delivery

H.R. 1 imposes strict compliance requirements and financial penalties, but provides an opportunity to transform the public benefits experience for constituents and caseworkers alike.

Management

States turn to predictive tech to improve student performance

Student test scores across the U.S. are lower than they have been in decades. Schools that leverage tools to benchmark and predict their performance can help teachers better address learning gaps, experts say.

People

Expert warns of the ‘digitally invisible’ population amid yawning digital divide

It’s not just infrastructure that keeps people offline, but also a lack of digital skills and trust, warned Nicol Turner Lee of the Brookings Institution during this week’s CX Workshop.

Management

Mississippi lawmakers push bills to ban cellphone use in schools

Concerns about youth mental health have fueled policies to ban or restrict students from using cellphones in schools.

Artificial Intelligence

Rhode Island releases its roadmap for AI. Some boundaries have yet to be drawn.

The Governor’s AI Task Force on Wednesday released its first report offering a blueprint for how Rhode Island can stay competitive and use artificial intelligence responsibly and wisely.

Public Safety

Smartphone data helps Ohio ‘be smarter’ about reducing distracted driving

The Ohio Department of Transportation is leveraging data from smartphones and sensors to inform the state’s strategies to tackle distracted driving.

Digital Government

North Carolina environmental agency embraces automation, process improvement

The improvements to the Department of Environmental Quality’s permitting process have helped clear over a million dollars in backlogged fees, enabling the agency to in turn hire more employees to review permits.

Artificial Intelligence

How is AI being used by state employees in Iowa? Senate bill seeks to define uses

An Iowa Senate bill that advanced from a subcommittee Tuesday would limit the uses of artificial intelligence in state agencies.

Artificial Intelligence

Utah bill requires AI companies to share safety plans for children and the public

The legislation would increase company transparency but wouldn’t ‘micromanage algorithms,’ sponsor says.

Sponsor Content

Building AI-powered interactions in the public sector with Amazon Connect

Public sector leaders face mounting pressure to use AI to improve service delivery while reducing costs.

Management

Report: States strengthen shield laws to protect abortion and gender-affirming care data

As patients seeking reproductive and gender-affirming care increasingly are using telehealth to do so, states are increasing protections for patients’ and providers’ health care data.

Artificial Intelligence

Most workers at risk from AI can transition, report finds

Recent research from the Brookings Institution warned that while most workers exposed to AI can pivot, millions in administrative and clerical roles may struggle.

Artificial Intelligence

Amid the AI-driven boom in energy demand, rural Texans fight a high-voltage transmission line

Texas’s most powerful transmission line threatens pristine river basins and family ranches. Locals and conservationists are fighting to reroute it.

Finance

​Surveillance pricing​ ban among affordability bills proposed by Colorado Democrats

State lawmakers unveiled bills aimed at affordability, including a second try at outlawing the use of personal data to set prices.

Artificial Intelligence

AI preemption ‘top of mind’ for state, local tech leaders

Observers called for an intergovernmental working group as well as better collaboration, one month on from President Donald Trump’s executive order targeting “cumbersome” state AI regulations.

Cybersecurity

Virginia to consider joining states creating volunteer cyber civilian corps

A proposed volunteer group would help local governments fend off cyber attacks and security breaches.

Artificial Intelligence

Modernizing government: The role of AI and automation in government innovation

COMMENTARY | The tech is vital in governments’ modernization efforts, but a fundamental rethinking of how services are delivered in the digital age is also required.