Digital Government

High fees, long waits cast shadow over new criminal expungement laws

A clear record helps people seeking employment, housing and education.

As state sues Meta, it also urges social media literacy instruction for kids

The key is making sure that children understand the difference between harmful screen time and quality screen time, one observer says.

Introducing the 2023 Rising Stars

Route Fifty is proud to participate in the Rising Star Awards, a program that recognizes innovative, early-career individuals who are already having an outsized impact in the government IT community.

AI could ease the ‘administrative muck’ delaying SNAP and other benefits

President Biden’s recent executive order specifically called for guidance in the emerging technology’s use in assistance programs. But experts warn that AI isn’t a silver bullet.

Sponsor Content

Eliminate Manual Processes Route and Approve Invoices from Anywhere

Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.

New anti-violence PSA may hit home, but change depends on follow-up and other factors

The US attorney for the District of Maryland recently released a PSA to help stem the tide of violence in the state. But will it work?

Feds hope more data access will improve states’ SNAP delivery

The U.S. Agriculture Department is working to help states address card skimming and other persistent problems in the SNAP program.

Statewide housing programs can be complex. A good website can help.

As Colorado embarks on an aggressive program to build affordable housing, the state is turning to a website to engage and involve residents as the projects unfold.

DELETE Act closes ‘big loophole’ and tightens regulations on data brokers

California is the first state to allow residents to request that data brokers delete their personal data, but some worry it will be difficult to implement and enforce.

States, localities should transition to the .gov domain ‘hard stop,’ federal official says

The cybersecurity official noted the benefits of using the free domain at a recent event, following the release of a report warning of escalating cybersecurity threats.

Social media cases hinge on definition of what amounts to state action online

The U.S. Supreme Court wrestled in two important cases over whether public officials acted improperly in blocking constituents on their personal social media accounts.

States’ lawsuits pile up against social media companies

A multistate coalition filed suit against Facebook parent Meta, accusing it of damaging young people’s mental health and illegally harvesting their data. It is the latest in a long line of actions taken against social media platforms to reckon with the growing youth mental health crisis.

4 questions to ask before sharing constituent data

As more Americans grow concerned about how their personal data is being used and shared, a new report offers state and local agencies tips on how to handle it responsibly in order to avoid further eroding trust.

Cloud adoption essential, but still challenging

Pittsburgh has racked up some early successes with its cloud migration, but a combination of limited finances, technical debt and the need to educate employees slows progress.

IRS announces 13 states where taxpayers could use its Direct File pilot

Under the pilot program, residents would be able to use the IRS program to file their federal tax returns online for the 2024 tax season. New York and Arizona are developing state-level filing systems.

The future of government is (still) digital

More than 20 years after a report foresaw a government dominated by digital services, an update finds that a lack of tech savvy workers and funding are hampering efforts to realize that vision.

New York weighs bills regulating minors’ social media use

If the bills pass, they would likely face legal scrutiny. A similar law in California has already been halted by a federal court from taking effect.

State CIOs look ahead to a collaborative, automated future

A survey of state technology leaders found that the CIO role has evolved from one concerned with building a state’s own tech infrastructure to one focused on acting as a broker of services. The change comes amid increasing automation, use of AI and cybersecurity challenges.

The money's out the door in nationwide unemployment insurance modernization push

A Labor Department official said efforts to help states modernize their UI systems are trending in the right direction, but funding may be insufficient.

State IT leaders honored in annual awards

NASCIO rewarded states’ efforts to use tech to help make government work better for its residents in areas like resident engagement, digital services, data analytics and identity management.

City puts accessibility at the forefront of disability data

Philadelphia’s disability map can help policymakers deliver more inclusive and accessible services for those living with disabilities.