Digital Government

4 questions to ask before turning to AI for translation services

Minnesota officials developed a framework to help users determine when and how to use large language models and artificial intelligence for language translation.

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Eliminate Manual Processes Route and Approve Invoices from Anywhere

Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.

How Boston modernized its hiring infrastructure to attract talent

By reviewing user feedback and existing hiring requirements, the city was able to design a more streamlined and cost-effective hiring and onboarding system, local officials say.

Website accessibility remains ‘slow-moving crisis’ despite rule delay, experts warn

Disability advocates are dismayed about the DOJ's one-year delay on its rule, while government leaders are calling for accessibility work to accelerate ahead of the new deadline.

New Mexico DOJ touts statewide progress with new ‘crime gun’ data tracking initiative

Months into its new "crime gun" database program, the New Mexico Department of Justice announced significant progress across the state.

How Mississippi’s revenue department optimized tech without cloud

The effort has not been without its challenges, but the agency responsible for taxes, software and alcohol now has “modularity and fungibility” to adapt.

Feds create controversial bidding portal for E-Rate

The FCC said the new rules would bring integrity and transparency to the program, but schools and libraries said it is a “solution in search of a problem.”

Inside North Carolina’s efforts to reduce SNAP payment error rates

State and county leaders are working together to implement SNAP changes that comply with new federal rules and sustain long-term program improvements.

How Broadcom’s VMware buy meant a ‘fundamental shift’ for county tech

Leaders said the 2023 acquisition has led to negative changes in licenses, pricing and support, with many now considering moving away from the longtime vendor.

Future of Nebraska Broadband Office unclear following reduction in federal BEAD funds

Broadband Office director Patrick Haggerty steps down, as others work to secure $340 million in unallocated federal funds.

Oklahoma city launches portal to help staff field and prioritize 911 calls

The web-based portal will eventually integrate with the city’s CAD system, helping to streamline response times and operations across the police, fire and emergency medical departments, one official says.

Rural-focused $42B Broadband Equity, Access and Deployment program becomes operational

Early signs of a massive federal broadband expansion effort are beginning to reach local communities.

Congress tries again on national preemptive data privacy law

House Republican leaders unveiled two new bills last week in the latest federal attempt to regulate data privacy, preempting states’ existing laws.

US Supreme Court weighs how far police investigations can go in using cellphone location data

31 states and DC argue that geofence warrants can be more precise than many traditional investigative methods.

Why California's data broker registry matters more than its delete button

COMMENTARY | The state’s Delete Request and Opt-Out Platform is not a complete solution, but nor is it a token gesture. Its true extent will become apparent.

A new Oregon law regulates police use of license plate readers. Here’s how it works.

The legislation empowers Oregonians to sue technology vendors who violate the law’s privacy protections.

Improving Connecticut’s public health through cross-sector data-sharing

Creation and use of a prevention data portal offers practical lessons for other states.

How would proposed age restrictions on social media use actually work?

Massachusetts may join a growing number of governments here and abroad looking to force stricter rules.

Report: How governments can partner with startups to deliver better services

Procedural roadblocks could prevent agencies from leveraging partnerships with startups that could otherwise help innovate critical government services, a new report says.

Amid rule delay, website accessibility must be ‘ongoing practice,’ leaders say

Governments received a one-year extension to comply with a federal rule for their websites. Regardless of its future, experts said accessibility must be the norm.

Two fixes, one lifeline: What Congress must do to strengthen 911 in every community

COMMENTARY | Legislation is on the table to improve the technology that call centers rely on, and better classify the workforce. The need for action is urgent.