Digital Government
Colorado bill to ban surveillance prices, wages vetoed by Gov. Polis
Colorado Gov. Jared Polis vetoed a bill that would have prohibited corporations from using someone's personal data to set individual wages and prices.
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Eliminate Manual Processes Route and Approve Invoices from Anywhere
Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.
Policies to close digital divide must pass ‘kitchen table test,’ nonprofits say
Several groups said communities that lack connectivity must be the ones to shape policies to benefit them, and they urged the federal government to step up with money and training.
Maine enlists AI to help combat rising home insurance rates
The state is administering a grant program for residents to retrofit their homes with climate resilient roofs, and an artificial intelligence-enabled platform looks to enhance program speed and efficiency.
Texas’ app age verification law allowed to go into effect for now
A federal appeals court allowed Texas to require app stores to verify users’ ages and seek parental consent before a minor can download apps.
Denver launches AI platform to boost permitting efficiency and housing development
Using AI, the Denver Permitting Office hopes to simplify the application process for customers and thereby streamline staff reviews.
From chaos to coordination: What true payment alignment looks like for cities in 2026
COMMENTARY | Staff currently spend hours reconciling payments from disparate systems. Having operational unity helps departments get on the same page.
Missouri Department of Social Services uses ServiceNow to boost citizen experience
A “very ugly” buildup of technical debt was getting in the way of the agency adequately serving citizens.
You can't manage what you can't see
COMMENTARY | Technology stacks don’t enable the inter-department collaboration needed to incorporate policy changes, serve constituents better.
How data integration could help maternal health outcomes
Breaking down data silos among government agencies and community organizations can be critical for connecting new mothers to crucial benefits programs, according to a new policy brief.
California’s ‘digital democracy’ initiative invites residents to help shape AI policy
State leaders will use the public’s input to develop an AI action plan to inform policies and regulations of the tech, one official said.
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4 questions to ask before turning to AI for translation services
Minnesota officials developed a framework to help users determine when and how to use large language models and artificial intelligence for language translation.
How Boston modernized its hiring infrastructure to attract talent
By reviewing user feedback and existing hiring requirements, the city was able to design a more streamlined and cost-effective hiring and onboarding system, local officials say.
Website accessibility remains ‘slow-moving crisis’ despite rule delay, experts warn
Disability advocates are dismayed about the DOJ's one-year delay on its rule, while government leaders are calling for accessibility work to accelerate ahead of the new deadline.
New Mexico DOJ touts statewide progress with new ‘crime gun’ data tracking initiative
Months into its new "crime gun" database program, the New Mexico Department of Justice announced significant progress across the state.
How Mississippi’s revenue department optimized tech without cloud
The effort has not been without its challenges, but the agency responsible for taxes, software and alcohol now has “modularity and fungibility” to adapt.
Feds create controversial bidding portal for E-Rate
The FCC said the new rules would bring integrity and transparency to the program, but schools and libraries said it is a “solution in search of a problem.”
Inside North Carolina’s efforts to reduce SNAP payment error rates
State and county leaders are working together to implement SNAP changes that comply with new federal rules and sustain long-term program improvements.
How Broadcom’s VMware buy meant a ‘fundamental shift’ for county tech
Leaders said the 2023 acquisition has led to negative changes in licenses, pricing and support, with many now considering moving away from the longtime vendor.
Future of Nebraska Broadband Office unclear following reduction in federal BEAD funds
Broadband Office director Patrick Haggerty steps down, as others work to secure $340 million in unallocated federal funds.
Oklahoma city launches portal to help staff field and prioritize 911 calls
The web-based portal will eventually integrate with the city’s CAD system, helping to streamline response times and operations across the police, fire and emergency medical departments, one official says.
