Digital Government

How tech is helping communities ease their water worries

One Texas city now models the effects of flooding during major storms to determine response and future plans, while an Illinois village uses tech to detect leaks and reduce water waste.

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Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.

Missouri’s AI leader focused staff training and early successes for state innovation

Tim Marczewski, the state’s AI and innovation director, shared how Missouri agencies are taking a thoughtful approach to understanding AI’s potential for improving internal and external systems.

State says resident data is safe with state AI tool. Advocates have concerns.

Artificial intelligence pleas land as Massachusetts lawmakers weigh new data privacy and AI bills.

The biggest risk to government modernization isn’t technology

COMMENTARY | The biggest barriers to transformation have less to do with technology than leaders realize.

Google Public Sector unveils Gemini for government services

Agencies already have discounted access to Gemini through Nov. 15 under a OneGov deal.

Utah AI sandbox launches new health care pilots — with question marks

The state is mulling how the high-profile AI initiative will tackle medical liability concerns, independent third-party analysis and other questions.

How digital service experience is shaping CIO approaches to state operations

Better communication with and recognition of IT teams can help chief information officers deliver enhanced services to residents and improve staff morale, state officials said.

More body-cam footage is not the end goal. More usable, accountable footage should be

COMMENTARY | Programs should not be judged on how many officers wear them or how many hours of footage they obtain. What agencies do with that footage must also be considered.

Schools, libraries say E-Rate’s ‘ongoing’ work should continue

In comments filed with the FCC, hundreds of school districts and libraries said the program is vital, and tweaking it would blow holes in local budgets that would be impossible to plug.

Washington AG will not pursue youth online protection legislation in wake of Meta settlement

Washington Attorney General Nick Brown will not ask state lawmakers again to pass a sweeping bill to limit social media for youths, saying a recent court settlement with a social media giant is sufficient.

California takes major step to regulate AI in the workplace

The state recently passed the ‘No Robo Bosses’ Act, making it the first in the nation to restrict employers from relying on artificial intelligence for hiring or disciplinary actions.

How state and local governments are celebrating Digital Inclusion Week

Artificial intelligence is emerging as a critical pillar in governments’ efforts to improve digital equity, access and literacy among residents.

Utah tech leader reflects on his dual HR role and modernization

Brock Arnold manages both human resources and IT for Roosevelt in the northeast of the state, and took “antiquated” systems that reduced payroll from a three-day task to three hours.

Modern service delivery relies on trustworthy, responsible government, leaders say

Government tech leaders from Indiana and Washington, D.C., share insights on how they are improving government service delivery from responsible governance and resident feedback.

AI may soon be in more healthcare processes in Utah under new state agreements

The Utah Office of Artificial Intelligence Policy signed contracts with University of Utah Health, Intermountain Health and other companies to test tools and report back.

Centralization is an emerging digital identity trend for states, leaders say

While an enterprise approach to digital identity is gaining traction across the U.S., some experts also tout a hybrid or phased model.

IT investment needs sustainable relationship building and funding models, experts say

To gain credibility for funding IT projects, state chief information officers should focus on building trust with agencies and finding innovative funding streams, speakers said at this week’s NASCIO conference.

‘Trust issue’ means states will keep regulating privacy, lawmaker says

Opponents of state action have called for Congress to pass a national data privacy law, which has been unsuccessful so far. Residents are scared of tech and AI and want help, a Virginia delegate argued.

State unemployment system to get massive upgrades

To make those happen, the system in New York will be down for nine to 12 days starting Nov. 2.

Supreme Court OKs use of federal citizenship tool to vet voters, but midterm impact will be limited

The ruling is a victory for Trump’s efforts to give the federal government a larger role in election administration.