Inside North Carolina’s efforts to reduce SNAP payment error rates
State and county leaders are working together to implement SNAP changes that comply with new federal rules and sustain long-term program improvements.
How Broadcom’s VMware buy meant a ‘fundamental shift’ for county tech
Leaders said the 2023 acquisition has led to negative changes in licenses, pricing and support, with many now considering moving away from the longtime vendor.
Future of Nebraska Broadband Office unclear following reduction in federal BEAD funds
Broadband Office director Patrick Haggerty steps down, as others work to secure $340 million in unallocated federal funds.
Oklahoma city launches portal to help staff field and prioritize 911 calls
The web-based portal will eventually integrate with the city’s CAD system, helping to streamline response times and operations across the police, fire and emergency medical departments, one official says.
Rural-focused $42B Broadband Equity, Access and Deployment program becomes operational
Early signs of a massive federal broadband expansion effort are beginning to reach local communities.
Congress tries again on national preemptive data privacy law
House Republican leaders unveiled two new bills last week in the latest federal attempt to regulate data privacy, preempting states’ existing laws.
US Supreme Court weighs how far police investigations can go in using cellphone location data
31 states and DC argue that geofence warrants can be more precise than many traditional investigative methods.
Why California's data broker registry matters more than its delete button
COMMENTARY | The state’s Delete Request and Opt-Out Platform is not a complete solution, but nor is it a token gesture. Its true extent will become apparent.
A new Oregon law regulates police use of license plate readers. Here’s how it works.
The legislation empowers Oregonians to sue technology vendors who violate the law’s privacy protections.
Improving Connecticut’s public health through cross-sector data-sharing
Creation and use of a prevention data portal offers practical lessons for other states.
How would proposed age restrictions on social media use actually work?
Massachusetts may join a growing number of governments here and abroad looking to force stricter rules.
Report: How governments can partner with startups to deliver better services
Procedural roadblocks could prevent agencies from leveraging partnerships with startups that could otherwise help innovate critical government services, a new report says.
Amid rule delay, website accessibility must be ‘ongoing practice,’ leaders say
Governments received a one-year extension to comply with a federal rule for their websites. Regardless of its future, experts said accessibility must be the norm.
Two fixes, one lifeline: What Congress must do to strengthen 911 in every community
COMMENTARY | Legislation is on the table to improve the technology that call centers rely on, and better classify the workforce. The need for action is urgent.
REPORT: Text campaigns can help states increase public benefit participation
The results of a Maryland pilot program suggest that state agencies can increase benefit program participation through cross-enrollment by sending text alerts to residents.
REPORT: Agencies are getting better at communicating with the public, but progress remains
Agencies are increasingly leveraging audience engagement data to better communicate with residents, but how they use it is crucial to yielding the results they want, one expert says.
Public-facing AI tools could yield more efficiency gains for states, report says
States should not underestimate the time and cost savings that external artificial intelligence-based tools can generate for government agencies, one expert said.
A bill would explore making NH a ‘technology first’ state on disability. Here’s what that means.
The technology-first framework is designed to address a nationwide shortage of professional disability caregivers, commonly known as direct support professionals.
Getting privacy policy right in a competitive digital economy
COMMENTARY | Many states have already shown the path forward with common elements that protect consumers while at the same time not crushing small businesses with onerous compliance costs.
Fewer phones and more books — Utah governor commends new education laws
A bell-to-bell cellphone ban and an early literacy plan were among Spencer Cox’s priorities this year, while other new laws may help take students’ attention away from social media.
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