Emerging Tech

To drive revenue, cities turn to tech to fix their parking problems

Parking brings in $3 billion a year for state and local governments. That's why they are using new technologies to help push parking reforms aimed at streamlining enforcement and increasing revenues and environmental friendliness.

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Eliminate Manual Processes Route and Approve Invoices from Anywhere

Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.

As hype intensifies, cities put AI to the test

A recent gathering of local officials shed some light on how cities are using artificial intelligence today and how they plan to use it.

AI guardrails vs. ‘guiderails’: Navigating the curvy road ahead

COMMENTARY | Rather than focusing on guardrails, which try to prevent undesirable outcomes, agencies should consider more proactive guiderails that make generative AI safe and easy to use.

HUD warns on AI-fueled housing discrimination

The Department of Housing and Urban Development confirmed characteristics like race and income are protected from AI algorithmic discrimination.

This state’s ‘unsexy’ AI policy takes transparency to the next level

From AI “nutrition labels” to keeping an inventory of artificial intelligence tools, Connecticut is embracing sweeping rules that would “talk to people about why we're using it, how we're using it.”

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How states can take a ‘quantum’ leap in economic development

Governments are eyeing quantum technology as a way to boost jobs and their economies. But adopting the hard to understand technology, one expert says, will require educating and upskilling your workforce.

Generative AI steps up as a ‘facilitator’

The Texas Department of Public Safety now uses a generative AI-powered chatbot to streamline procurement. And Polco is rolling out a tool to connect city leaders with survey data so they can see how they stack up against others.

Banning TikTok won’t solve social media’s foreign influence, teen harm and data privacy problems

COMMENTARY | Protecting Americans cannot be accomplished by banning a single app. To truly protect their constituents, lawmakers would need to enact broad, far-reaching regulation.

Making AI better than us—What could possibly go wrong?

COMMENTARY | Trained on data scraped from all corners of the internet, today’s generative AI applications are rife with biased data. Developing a trustworthy AI framework requires cross-sector collaboration.

In one city, litter meets its mechanical match

A pilot program in Detroit has enlisted a trash removal robot to reduce plastic pollution on the beach from entering local waterways.

‘Artificial intelligence is not innovation,’ it’s a tool. How governments use it will vary.

Some state and local governments may embrace AI wholly, while others may take a more measured approach. Either way, experts said, the competition to be first is moot.

Election laws fighting AI deepfakes need to be targeted and adaptable, report says

The technology’s use in voter suppression cannot be underestimated, according to a report from the progressive group NewDEAL. It recommends how states can craft laws to combat the threat.

4th traffic light would benefit pedestrians and drivers

Adding a white phase to stoplights that communicate with autonomous vehicles would decrease delays at intersections by 25%, researchers say, even when pedestrians are added to the model.

Cities dip into immersive technologies

Digital twins are helping streamline city planning and apprenticeship programs, but governments must step up adoption to fully realize the benefits, an expert says.

Americans are skeptical of online age verification, even as its use grows abroad

States are turning to technology to verify users’ ages before allowing access to social media and other content. But the approach faces an uphill climb without a national data privacy law that addresses Americans' concerns about the safety of their personal data.

AI tools lack ‘expertise’ for site selection

A recent study found that generative AI doesn't produce the same results as humans when helping businesses pick a city or state for a new factory or headquarters. It also doesn't explain how it makes its choices—a troubling finding, researchers say.

How the procurement process can help agencies acquire responsible AI

Buying artificial intelligence is not just about setting new policies to manage emerging technology, but applying tried-and-true processes, one expert says.

AI could help clear food stamp backlogs plaguing some states

States are increasingly seeing it as a way to better process public benefit programs amid workforce shortages and outdated technology issues. But change can be incremental amid policy and money concerns.

Chicago is the latest city rethinking disputed technology that listens for gunshots

More than 150 U.S. cities use ShotSpotter, but a growing body of research shows that the tool has not succeeded in reducing gun violence, has slowed police response times to emergency calls and often did not lead to evidence recovery.

Vending machines expand scope, impact of public health initiatives

The self-serve kiosks distribute health and hygiene products for free, which experts say improves accessibility to essential services and helps an increasingly pinched public health workforce.