Navigator Award Finalists: Kim Scott Heinle and Team From SEPTA Customer Service and Advocacy Dept.
A transit agency aims to take customer service challenges and use them as engagement opportunities.
Navigator Award Finalists: Ken Guy and Sandy Hanks, Procurement Reform Efforts in King County, Wash.
Reducing barriers to make procurement and contracting more accessible and inclusive.
Navigator Award Finalist: Team From Dallas Center for Performance Excellence
Establishing citywide policy priorities through proper benchmarking to improve quality of life.
Flight data at your fingertips
The Aero app provides the more than 25,000 pilots who use it with cloud-based access to the latest maps and route plans.
Drones get up close and personal with bridges
The Minnesota Department of Transportation is evaluating whether unmanned aerial systems can take some of the cost and danger out of bridge inspections.
Has the 'Ferguson Effect’ Finally Been Debunked?
Two sets of data out this week poke holes in the popular theory.
7 key features for a microservices stack
Enterprise service bus platforms offer a technology stack that inherently supports microservices implementations and embodies attributes needed for long-term scalability.
Commercial imagery boosts efficiency, savings for NGA
The National Geospatial-Intelligence Agency is developing new acquisition methods to make its operations more cost effective.
USPS proposes smart cities data collection scenarios
The Postal Service suggests five ways it could support smart city initiatives using its vehicles and mail carriers.
LinkNYC’s Link Creator Looks to New ‘Smartscapes’
Will the smart infrastructure equivalent of the iPhone speed the digitization of more cities?
Smart Cities Technology Is Appealing, But How Will It Get Financed?
Local governments already have challenges with funding their existing infrastructure, raising questions on how to make investments in smart technologies a reality.
Navigator Award Finalist: Jean Ann Lawson, Chief Performance Officer, Kansas City, Mo.
Looking to improve agency customer service? The City of Fountains provides great case studies that showcase an impressive transformation.
After Cosby, California Changes Its Rape Laws
Governor Jerry Brown signed a bill eliminating the state's statute of limitations for sex-related crimes on Wednesday.
The State-Budget Cuts Trapping Poor Parents
In Louisiana, a lack of governmental assistance has left many without childcare options.
New Research Shows There’s One Big Change When Cops Wear Cameras
Researchers called the effect of body cameras a sort of "contagious accountability."
Chicago Teacher Strike Looms; Harrisburg Police Drone Accused of Spying
Also in our State and Local Daily Digest: Uber and Lyft back in legal limbo in Philly; Ohio considers voting to abolish state agencies; Wyoming replaces state license plates
Route Fifty Roadmap: A Dispatch From a Remote U.S.-Canada Border Post
More than 15 years after 9/11 brought changes to border security at the first International Peace Park, this part of Montana and beyond is dealing with another challenge: seasonal labor shortages.
A cornerstone of government transparency gets an overhaul
The Office of Management and Budget's federal IT Dashboard was rebuilt to be faster, cheaper and far more user-centric.
Usability project unlocks Commerce data
With its tutorials, the Commerce Department increased the number of data users and improved the quality of the insights derived from the information.
USAID revamping data repository
The U.S. Agency for International Development’s new Development Data Library will make it easier for partners to submit data on agency-funded projects and the public to access that information.
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