911

AI bots are helping 911 dispatchers with their workload

Artificial intelligence is quietly revolutionizing non-emergency calls in 911 dispatch centers.

State integrates 911 communications, data to improve emergency response

California is combining the data and notification capabilities of Rave Mobile Safety and RapidDeploy, allowing agencies to publish real-time incident data from their computer-aided dispatch systems to responders.

When 911 calls require a mental health response

With the number of 911 calls related to mental health on the rise, a pilot in Durham, North Carolina, looks to integrate mental health case management into the city’s computer-aided dispatch system.

All eyes on the FCC as deadline for 911 overhaul approaches

By enforcing its z-axis requirements and moving toward nationwide deployment, the Federal Communications Commission can fundamentally transform national emergency response.

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