How Planning to Protect Data Privacy Helped One State’s Covid-19 Response

By creating standardized data sharing agreements that cover privacy issues unique to each state agency, Indiana officials say they were able to streamline requests to share data with the public.

How State IT Officials Ramped Up Capacity, Security As Workers Went Remote

From increasing the capacity of VPN infrastructure to rethinking the IT help desk, chief information officers had to address new challenges during the early days of the coronavirus pandemic.

State CIOs Say Pandemic Bolstered Rollout of Automated Technology

Chatbots were the most likely automated technology to be deployed by state governments to respond to the coronavirus, according to a NASCIO survey.

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