On this nearly deserted Alaska island, you pay to keep hundreds of empty buildings wired for internet

James B Williams Photography via Getty Images

U.S. phone customers pay more than $340,000 a year for an Anchorage company to keep homes and buildings on Alaska’s Adak Island wired for obsolete internet service. All but a few of them sit empty.

This article was originally published by ProPublica.

On an island in the Bering Sea 1,200 miles from Anchorage, Alaska, sits an abandoned house on an abandoned Navy base. There is no furniture, and the wind blows through broken windows. The last people to live here moved away long ago. Yet a bright orange pipe with a black fiber-optic cable inside runs from the outer wall down into the surrounding soil.  

The cable was installed to connect the home to the internet after the base closed. It costs more than $340,000 per year to provide this building and hundreds of others — all but a few of them empty — with internet access no one says they use. 

The money being wasted is yours. 

It comes from a fee added to nearly every American’s phone bill as part of a Federal Communications Commission subsidy program intended to bring fast, affordable internet to remote towns.

Reporting this year by the Anchorage Daily News and ProPublica has found that the multibillion-dollar Universal Service Fund pays for what often amounts to slow internet access for customers who actually no longer use it. 

The FCC keeps the money flowing to telecom companies regardless of their owners’ track records. It kept paying a Fairbanks company to provide internet service while its owner served federal prison time for tax evasion. The government kept paying Alaska’s largest telecom, GCI, even after it signed a settlement for alleged fraud related to the subsidy. (The settlement said it was neither an admission of guilt by GCI nor a concession by the Justice Department that the claims were not well founded.)

Yet few places make the federal government’s failure to safeguard this money more obvious than Adak. 

Once home to thousands of sailors and their families, the island emptied after the base closed in 1997. While the state estimated the population to be 77 last year, residents themselves put it at closer to two dozen — meaning the federal internet subsidy to the local telecom amounts to about $14,000 a year per person. And, it turns out, there’s zero indication any of these people are benefiting from it. 

We know this because we flew to the island in June and visited every building the company itself told regulators it serves. We knocked on every door. Talked to every person we could find. 

Not a single one told us they subscribe to the island’s subsidized internet service.

Residents get online through Starlink, the Elon Musk satellite service that arrived in 2023 without any subsidy from the FCC. People here say it’s up to 40 times faster and costs $90 to $140 per month, compared with the hundreds of dollars a month that Adak Eagle, the local telecom, once collected from customers on top of its subsidy checks. (Adak Eagle’s website currently advertises internet plans for $99 to $550 per month.)

But the subsidies remain.

Like many Alaska telecoms, Adak Eagle was built on public money. It began in the early 2000s with FCC subsidies and federal loans to upgrade old telephone wires for fiber-optic lines that could support both voice and internet service. By 2011, the company was collecting $2.68 million a year from the Universal Service Fund.

A 2013 federal order determined company president Larry Mayes spent telecom subsidy money on a fleet of vehicles and a fishing boat that weren’t necessary for his business, and that the $237,455 salary Mayes paid himself one year was “unreasonable” and “disproportionate” given the size of the company and what’s typical for Anchorage, where he lives. 

(The company filed letters with the FCC at the time stating its salaries “should be evaluated in the context of a small company where each employee wears multiple hats” and citing the island’s “remoteness and harsh climate conditions.”) 

On top of the $3.6 million his company has received from the federal broadband subsidy since 2016, he also received $3.54 million from the FCC through a program that replaces revenue phone companies once earned connecting long-distance calls. The state kicked in an additional $3.75 million through its own subsidy program, the Alaska Universal Service Fund. (Some Adak residents said they continue to pay the company for landlines that they use as cellphone backup.)

When we first asked Mayes about the federal internet money, he hung up on us. He did not respond to questions emailed in May, a written interview request delivered to his Adak office in June or detailed questions emailed and hand-delivered to his Anchorage office in July. Reached again by phone on July 13, he declined to comment and ended the call.  

The one thing Mayes did say before hanging up on the first call: that he is playing by the rules of the FCC’s subsidy program, and if we had questions about it, we should ask the agency. 

We did. Repeatedly. About the publicly funded connections to demolished homes on Adak and other uses of internet subsidies in Alaska.

The FCC never responded.

Internet for Vacant Homes

Step outside Adak’s tiny airport terminal, and the scene is straight out of “The Walking Dead.” You can spend hours walking the city streets without seeing another human, the only sounds the dry scrape of tall grass and warbling seabirds. Stiffened copies of People magazine declare George Clooney the 2006 Sexiest Man Alive. A shuttered McDonald’s drive-thru still advertises 99-cent hamburgers. 

Subdivisions outside the city core sprawl like any in America, with neatly arranged ranch-style homes, powder-blue roofs, wide driveways and generous garages. After the Navy shipped out, hurricane-force Aleutian winds pried homes apart. The worst of it is in a beachfront neighborhood called “Officer’s Country” on old city maps. Bathroom mirrors and toilets and kitchen tables stand exposed to the rain in homes cleaved in half like dollhouses. 

Even in newer neighborhoods, we found rotted exterior walls with holes so wide you could drive a truck inside. Grass grew on living room floors. Bedrooms were filled with bird nests.

In the few homes the FCC paid Adak Eagle to connect that are habitable, the occupants have abandoned Adak Eagle.  

Henry Collins, 61, lives in one of those homes. He was partially blinded in a chemical accident years ago while cleaning a boat at the island docks. Now he and his wife spend their days caring for their newborn. Sometimes they FaceTime with his wife’s family in the Philippines and hold the baby up to the screen.

He accidentally cut Adak Eagle’s internet cable with a string trimmer. No matter. He never could afford the subsidized service anyway, and his rooftop Starlink receiver was untouched in the landscaping incident. 

One street over, 26-year-old Steven Ivanoff pays close attention to internet speeds because he plays Overwatch and Fortnite competitively online.

Before Starlink, residents said, Ivanoff’s former roommate and fellow gamer was notorious for using up the scant bandwidth Adak Eagle provided every time he went online to play. Neighbors hollered at him to get off the damn computer. Adak Eagle’s subsidized fiber offers download speeds of 1 to 10 megabits per second, according to the FCC National Broadband Map — far short of the FCC’s 100-megabit standard for broadband and, at the low end, barely fast enough to load a modern webpage. 

All that has changed. At our request, Ivanoff tested the speed of his Starlink connection using an online service called speedtest.net. He clocked it at a screaming (by Alaska standards) 447 megabits per second.

At another house, four dachshunds stood guard in a fenced yard while inside, an agent with the Transportation Security Administration who moved from Arkansas was playing a reality TV show on her widescreen — Starlink-powered, like everyone else’s internet.

Elizabeth Pryor has leaned into the isolation by starting a mini farm. In her solarium, a cardboard box trembled with teenage chicks, peeping under a heat lamp. No bears on the island, she said. So that’s nice. No foxes either. “But the rats ate my jalapeno peppers down to the stalk! Chomp chomp chomp.”

Her house rises across the street from a pile of rubble, the remains of a house fire. 

Both properties — the rubble pile and Pryor’s home, alive with puppies and chickens — are on the list of houses for which Adak Eagle received subsidies to connect to the internet. She doesn’t use it. 

Wiring an Empty Island

Adak was already a ghost town when Mayes’ company started wiring the island.

According to the U.S. Navy’s own Record of Decision on the base closure, published in 2000, “there was no established community on Adak” after the military’s departure. The Navy’s ongoing assessments documented houses being condemned and boarded up

Andilea Weaver, the company’s former vice president, said Adak Eagle began replacing rat-gnawed copper landline wires to Adak buildings in 2006 — nine years after the base closure. 

In 2016, Adak Eagle proposed a 10-year plan to receive new subsidies in exchange for connecting or maintaining lines to 346 locations, nearly every building left standing. The FCC agreed. The agency formally declared the new spending plan to be in the public interest.

The FCC in 2022 reduced the number of locations Adak Eagle was obligated to serve to 306 after the company reported some buildings were unlivable, but the agency left the subsidy amount unchanged. 

According to federal data published by the Universal Service Administrative Co., the most locations that Adak Eagle reported having broadband available was 283.

The buildings the FCC says Adak Eagle keeps wired for internet include duplexes, fourplexes and ranches where we found no sign of life. The agency shows connections at places where we found doors yawning open in the wind, hinges screaming with rust — no furniture inside, no appliances, yet in many cases, a single telephone still plugged into a wall.

Whether the abandoned structures Adak Eagle has prepped for low-speed internet can beckon new occupants is an open question.

Adak is so far west of the Alaska mainland that it’s in a different time zone. So far west that it’s almost in the Eastern Hemisphere.

The last vestige of industry departed with the closure of the island’s fish processing plant in 2020. Now the economy consists of a bit of hunting and bird-watching that lures a few hardy tourists aboard the two flights a week that serve the island. (Warning: Pack canned goods. The  grocery store and restaurant were closed our entire visit.)

Alaska’s Republican U.S. Sen. Dan Sullivan has argued the U.S. should open a new military base on Adak because of its strategic proximity to waters cruised by the Chinese and Russian navies. With $115 million set aside by Congress last year for “exploration and development of existing Arctic infrastructure,” a Pentagon-led task force is developing recommendations on how to proceed, a Sullivan spokesperson said.

After knocking on hundreds of doors and canvassing every subdivision, we spent our last hours in Adak checking to see if anyone was using the subsidized internet in the old commercial buildings and offices scattered around the center of the city. 

At one of the last addresses on the list crouched a cinder block building surrounded by pickup trucks and wide spools of orange piping — the same piping we’d seen leading up to demolished houses the day before. A rotary phone hung on the wall. 

This was the local office of the company we’d been examining. Even the people who work there have stopped relying on the internet service that you pay for. Above the front door, above the sign for Adak Eagle Enterprises, stood two Starlink dishes.

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.