Guest columnist: PACKET RAT

After finishing the last of his year 2000 tasks, the Rat finally found time to read about the New York Times time capsule, which will be opened in 3000.

LAB NOTES

Forget bugs. If you buy certain new computer products, you might have to worry about termites.

THE 50 STATES

STORAGE PLANS. The Birmingham Planning Department is using LaserFiche from LaserFiche Document Imaging of Torrance, Calif., to scan and store building plans in electronic folders searchable by word or phrase.

Guest columnist: PACKET RAT

After finishing the last of his year 2000 tasks, the Rat finally found time to read about the New York Times time capsule, which will be opened in 3000.

Web carries e-services to Beantown

Boston is up and running with electronic government at <a href="http://www.cityofboston.com">www.cityofboston.com</a>.

CIO OUTLOOK

The average government organization, faced with reports of operational problems or performance deficiencies, will batten down the hatches, rev its engines to a high level, and drive hard until the problems or deficiencies are resolved.

Web carries e-services to Beantown

Boston is up and running with electronic government at <a href="http://www.cityofboston.com">www.cityofboston.com</a>.

THE 50 STATES

STORAGE PLANS. The Birmingham Planning Department is using LaserFiche from LaserFiche Document Imaging of Torrance, Calif., to scan and store building plans in electronic folders searchable by word or phrase.

LAB NOTES

Forget bugs. If you buy certain new computer products, you might have to worry about termites.

Boston means business with its IT initiatives

William Hannon's 26 years in Boston government brought him to the directorship of the Management Information Services Department two years ago. Hannon most recently ran the city's Graphic Arts Department and also held high-ranking positions in the former Real Property Department and Community School System.

CIO OUTLOOK

The average government organization, faced with reports of operational problems or performance deficiencies, will batten down the hatches, rev its engines to a high level, and drive hard until the problems or deficiencies are resolved.

Intel chips away at quick onboard data route

On long road trips along Interstate 95, I often see four lanes of traffic funnel into two and back up cars and trucks for miles. As I watch the crawling parade of brake lights, I think how much it resembles the internal bus structure of a PC motherboard.

Police department answers call for records access

In Atlanta, most police calls result in an incident report, and every car crash requires the filing of an accident report. City law requires that these documents be made available quickly to citizens and insurance companies. But city law is blind to paper glut.

INTERNAUT

In an era of dirt-cheap and even downright free PCs, one important component has suddenly gone missing: the help desk.

POWER USER

I made a recent Web search discovery that might help your office find things, no matter what they are. It also might serve as a wake-up call for agency security.

Package gets an upgrade for faster Athlon processors and Pentium III

Dragon Systems Inc.'s NaturallySpeaking 4 voice recognition package will run on the new Athlon processor from Advanced Micro Devices Inc. of Sunnyvale, Calif.

Half of nation's 911 call centers are not ready for 2000, according to a White House report

Only half of 2,700 911 call centers surveyed were 2000-ready on Oct. 1, according to the President's Council on the Year 2000 Conversion's final report, issued last month.

System braces city for disasters

It's nice to fool with the World Wide Web.

Massachusetts housing agency links databases for easy access

A tool suite is helping a Massachusetts agency bridge its disparate databases for simple access through an intranet-accessible enterprise information system.

California scores with enforcement app

A Web application is helping California law enforcement agents pitch a winning game against repeat offenders.

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