Seminar puts the citizen in CRM

Citizen relationship management, a crucial element of agencies' e-commerce plans, prompted a full day of sessions recently at a seminar in Washington presented by Technology Excellence in Government.

Packet Rat: The Rat schemes to keep his able-bodied geeks

A few weeks of digging trenches in Qatar's hardpan to bury fiber conduit was enough to renew the wired one's enthusiasm for the finer things of life'air conditioning, indoor plumbing and the absence of sandstorms.

NIH launches online gene map

Finding a link between your diseases and your DNA has become a seconds-long task at a National Library of Medicine Web site tailored for the general public.<br>

'Did you hear...'

<b>The Crab bites back</b>. Microsoft Corp.'s Crabby Office Lady set us straight about her orientation with this snappy comment by e-mail: 'Dear Buzz, While I appreciate the mention of our site, I think it's odd that your run-on head for my section is 'Windows agony column.' I write about Office, not Windows. And that isn't no rumor.' And Buzz ain't spreading no rumor, neither.

Mappers write Cookbook 1.0 for Web services

The Open GIS Consortium Inc. has put together a batch of not-yet time-tested recipes in Cookbook 1.0, the first in a planned series about Web map services.<br>

Feds win kudos for innovation and technology

Two Defense Department medical programs, a chapter of the Armed Forces Communications and Electronics Association, and a NASA technology and two engineers each received awards recently.

People on the Move

The Senate recently confirmed President Bush's nomination of <b>Lt. Gen. Steven W. Boutelle</b> as the next Army CIO.

DARPA awards TIA grants for research

The Defense Advanced Research Projects Agency has approved more than two dozen grants for its controversial Terrorism Information Awareness data-mining program.

TIA swaps 'Terrorism' for 'Total'

To quell concerns about possible civil rights and privacy abuses, the Defense Department has renamed its controversial data-mining program.

Revised OMB Circular A-76 has changes from the draft version

The long-awaited final revision of OMB Circular A-76 released last week will move the arduous process of having federal employees compete with the private sector for government work closer to the best-value methodology laid out in the Federal Acquisition Regulations for other procurements.

New DOD intel office opens this month

As the head of a new organization intended to better share intelligence information across the Defense Department, Stephen A. Cambone is mostly concerned with avoiding surprises.

OMB expects A-76 circular to push management agenda

Senior administration officials today touted the new guidance for agencies to compete federal jobs with the private sector as bold, appropriately decisive and reflective in a careful way.<br>

Security report notes progress, despite recurring problems

Agencies made progress in securing their systems last year, but problems persist, the Office of Management and Budget reported last month.

OMB assesses next wave of e-gov projects

The Office of Management and Budget last month hired a contractor to help it evaluate prospective e-government consolidation efforts.

E-gov teams get creative

Project leaders working on the E-Grants Quicksilver initiative recognized early that they could overcome many e-government barriers by spreading the work among participating agencies.

Richard Clarke says the worst is yet to come

Leaving government service has not improved Richard A. Clarke's grim view of cybersecurity.

Army network center moves to East Coast

A subordinate unit of the recently created Army Network Enterprise Technology Command (NETCOM) is relocating from Fort Huachuca, Ariz., to Fort Belvoir, Va.

Commerce, HSD sign a systems research pact

The Homeland Security and Commerce departments have signed a memorandum of understanding on how they will work together on some technology projects.

OMB reaches out to Silicon Valley for help

The federal government welcomes technology from Silicon Valley and plans to strengthen its ties with the California computer Mecca, according to Norman Lorentz, chief technology officer of the Office of Management and Budget.

SAIC to accept bids for GIG-BE support work

Science Applications International Corp. has issued a solicitation for hardware and software products to support the Global Information Grid-Bandwidth Expansion program.

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