Two fixes, one lifeline: What Congress must do to strengthen 911 in every community
COMMENTARY | Legislation is on the table to improve the technology that call centers rely on, and better classify the workforce. The need for action is urgent.
Nonprofit puts up $10M to help agencies test AI tools for benefits modernization
The Center for Civic Futures will offer funds to agencies looking to design and test their tech solutions to operational problems with their benefit systems.
Pro-Iran hackers appear to ramp up critical infrastructure cyberattacks
A group sympathetic to the regime claimed responsibility for a hack on the Los Angeles Metro, while the federal government is warning of ongoing vulnerabilities in some systems.
Amid artificial intelligence explosion, Illinois lawmakers debate best path to regulate
The state already has some laws in place, but legislators raised concerns about the harm AI may still be causing consumers.
Virginia governor amends bills that shift costs onto data centers. Critics say her tweaks weaken them.
As negotiations continue around whether the tax exemptions for data centers will remain, Spanberger removes adding new costs onto that customer class.
REPORT: Text campaigns can help states increase public benefit participation
The results of a Maryland pilot program suggest that state agencies can increase benefit program participation through cross-enrollment by sending text alerts to residents.
Surveilled and sold: Privacy and sanctuary in Portland
How effective are Portland, Oregon’s sanctuary city policies when ICE can track and surveil immigrant communities with ease?
3D-printed homes, an abandoned $590,000 deposit, the FBI: What really happened in this small town?
Two men promised a $1.1 million 3D printer could fix Cairo, Illinois’ housing crisis. More than a year later, the one duplex it printed still isn’t finished.
Connecting learners and employers requires more than just good technology. It needs real leadership.
COMMENTARY | Talent marketplaces help support skills-based hiring, but states need to do more than turn to tech platforms and merge data if they are to be successful.
REPORT: Agencies are getting better at communicating with the public, but progress remains
Agencies are increasingly leveraging audience engagement data to better communicate with residents, but how they use it is crucial to yielding the results they want, one expert says.
Data centers hit the ballot this year
Residents in a Wisconsin city already passed a measure to restrict their development, while others may follow, including a statewide effort in Ohio.
Maine is set to ban data centers, becoming the first state in the nation to do so
The legislation still requires the Governor’s signature to become the law, but it represents a growing bipartisan concern among voters over potential energy rate hikes and water usage.
The good, the bad and the unknown: The future of AI in North Carolina
Leading experts in research, government and industry innovators gathered at the University of North Carolina at Chapel Hill campus this week to discuss how artificial intelligence can be responsibly designed and used for the public good.
Public-facing AI tools could yield more efficiency gains for states, report says
States should not underestimate the time and cost savings that external artificial intelligence-based tools can generate for government agencies, one expert said.
How public records requests could help ‘fight AI with AI’
Agencies are burdened with growing numbers of requests and more records to manage and parse through. Emerging technology offers a way forward for beleaguered staff.
World needs to ‘get ready’ for more powerful AI, Anthropic co-founder says
The company’s powerful Mythos, unveiled earlier this month, won’t be the only supercharged AI system to hit the market, Jack Clark said.
North Carolina Treasurer’s office expands use of AI throughout the agency
The State Employees Association of North Carolina cautioned that AI’s effect on workers is “a great unknown.” Its adoption in other sectors has sometimes been accompanied by job losses.
State privacy officers persist despite limited resources, report finds
The National Association of State Chief Information Officers found the role exists in more than 30 states and plays a crucial role, but it too often lacks funding or clear authority.
As states spend millions to woo data centers, Colorado is having a reckoning
Legislators debate a possible moratorium while residents take their demands and health fears directly to a data center developer.
A bill would explore making NH a ‘technology first’ state on disability. Here’s what that means.
The technology-first framework is designed to address a nationwide shortage of professional disability caregivers, commonly known as direct support professionals.
Do Not Sell My Personal Information
When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.
Manage Consent Preferences
Strictly Necessary Cookies - Always Active
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Sale of Personal Data, Targeting & Social Media Cookies
Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link
If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.
Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Functional Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Performance Cookies
We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.
Sale of Personal Data
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.
Social Media Cookies
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.
Targeting Cookies
We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.