Boston invests in curb management tech to improve resident satisfaction

A new digital payment infrastructure for curb management is helping the city better meet residents’ needs.

States’ IT modernization dreams run into budget realities

Federal funds have largely dried up, meaning state tech leaders are worried about how they will be able to afford to execute their strategies and wondering where more money can come from.

A new South Texas data center will rely on untapped renewable energy

The new data center will work directly with a nearby windfarm to use energy the windfarm can’t send to the state’s electricity grid.

New Mexico State University, Japanese tech firm create new ‘innovation hub’ to test AI

The university is partnering with a Japanese tech company to the create a testing ground for the company’s latest AI and other advanced technologies.

Accessibility funding inconsistent despite growing importance, report finds

The National Association of State Chief Information Officers’ annual survey found that, while nearly all states are ploughing ahead to comply with a federal accessibility rule, they need more money to help them get there.

At heated City Council hearing, Philly tech officials “failed” their first AI test

At a contentious hearing on artificial intelligence in government, lawmakers and community advocates expressed grave concerns about the city’s preparedness for the AI era.

Judge strikes down provision of digital ad tax as First Amendment violation

The order strikes down one portion of the state's first-of-its-kind tax on digital advertising that prohibited online companies from alerting consumers to the tax, by passing it on to them as a surcharge, fee or line item on their bills.

Shutdown leaves gaps in states’ health data, possibly endangering lives

Without the Centers for Disease Control and Prevention, states must rely on ‘DIY’ disease surveillance.

New Jersey offers guidance for building generative AI tools

One Garden State official hopes the gathered insights can benefit other public sector professionals.

‘Contactless’ fares quickly grow popular among T riders

A year into the Massachusetts Bay Transportation Authority's adoption of a contactless payment option, one in four taps are now made using credit card or mobile wallet.

OpenAI researchers see current chatbot use supporting — not replacing — workers

A study co-authored by OpenAI found ChatGPT to primarily be used in decision-making capacities, minimizing its potential as a worker replacement.

Improving communications ahead of the next wildfire emergency

The Tubbs Fire in California in 2017 highlighted various shortcomings around communicating. Since then, agencies have embraced tech to more effectively plan their response.

How centralized design systems help build trust in digital services

A new resource from the Beeck Center highlights how states can improve online experiences for residents by creating a standard design system for agencies to follow.

New California law forces chatbots to protect kids’ mental health

California Gov. Gavin Newsom approved mandatory monitoring and reminders when kids use chatbots. Child advocates backed a different bill.

New Rhode Island cyber range prepares students for real world danger lurking in cyberspace

State leaders celebrated at a “powering up” ceremony at Rhode Island College Wednesday for a new state-of-the-art cyber range, where students gain hands-on learning experience to prevent and respond to cyber threats.

Planning for mega-events: How governments can prepare for the World Cup

COMMENTARY | Infrastructure could be overwhelmed next year as millions of visitors descend on the nation’s cities. Preparing now and embracing digital tools can help mitigate the worst scenarios.

Connecticut city turns to AI to increase trust in local government amid immigration enforcement

Hartford officials hope that real-time and AI-enabled translation services will enable non-English speakers to continue engaging with government services.

Updated Oklahoma campaign finance system will launch in two weeks

Guardian 2.0 will make filing and public access to campaign finance information easier, have a new login, and a more intuitive filing experience, according to state officials.

How the biggest health systems in Connecticut are using AI in patient care

Health care providers say a new AI tool is transforming how they interact with patients.

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