digital identity

How to unlock a better user experience for constituents

COMMENTARY | People today expect smarter, simpler customer service thanks to the likes of Apple, Amazon and Microsoft. States can deliver on that expectation by creating a single data source spanning all systems of record.

Real ID requirements temporarily waived for states' mobile IDs

The coming rulemaking would waive REAL ID Act requirements so that federal agencies can still accept mobile driver's licenses when the law’s implementation starts in 2025.

Louisiana driver’s licenses, auto registrations targeted in massive data breach

The attack targeted a vulnerability in the popular MOVEit file transfer tool.

How government can build secure and frictionless digital identity programs

States that lost millions to fraud during the pandemic have plenty of ways to tighten their ID management programs, a new playbook suggests.

As Utah’s porn law kicks in, adult site blocks access in the state

Legislation requiring adult websites to verify users’ ages every time they visit took effect this week, an effort that advocacy groups said is flawed and ambiguous.

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