Water Utilities Embrace Customer Engagement
Behavioral psychology can promote conservation in a drought.
Why NY.gov’s Pageviews Quadrupled Last Year
A new user-centric approach to Web design is being employed with state agency sites.
How Georgia Reorganized All Its Parks and Rec Data in 9 Months
What was once scattered across multiple agencies is now easily accessible through one portal thanks to a cross-sector collaborative effort. And the effort is also boosting digital engagement and state revenue.
This New, Scalable Disaster Recovery Solution Can Help Cities Weather Storms
Ewing, New Jersey police cruisers rolled with Pertino software and Cradlepoint hardware before the latter acquired the former earlier this week.
When Revamping Public Engagement, Governments Can Use the Cloud
A West Virginia state agency sped up its grant processing by building an app on top of a CRM.
Cities and States Try to Crack Down on Distracted Bicycling
Bans on texting or cellphones and even headphones or earplugs abound.
Transitioning to 'Mobile First' as a Reality in Public Safety: Three Keys to Adoption
Reinforcing the use of new technology with policy is key.
Why Local Law Enforcement Should Take Mobile Forensics Seriously
One CME-certified detective is making a big difference in caseload in Providence, Rhode Island.
Why There Won’t Be a ‘Final’ Version of the Redesigned Boston.gov
Tired of municipal websites structured like city halls, Beantown is soliciting user feedback to create an ever-evolving experience.
How Some States and Localities Are Helping to Close Their Wireless Gaps
The way a Florida company is improving coverage along the Long Island Rail Road shows the power of collocation and revenue sharing.
Check Out L.A.’s Growing Suite of Mobile Apps for City Workers
Here’s how the Controller’s Office has made it easier to plan time-off and access payroll information from an app.
Government Business on Private Devices Is Now Official Public Record in Washington State
State and local agencies will have to adapt.
How Arkansas Makes the Most of Its ‘Mobile Moments’
The state is improving citizen engagement by increasing its likelihood of capturing mobile users with readily available government services.
When Disaster Strikes, Mobile Strategies Can Help Local Governments Respond Better
And as Napa County has demonstrated, IT security doesn’t necessarily have to be sacrificed in the chaos.
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