How Artificial Intelligence Technology and Data Can Increase Resilience in the New Pandemic Era 

COMMENTARY | While we can’t stop crises from happening, we can find ways to use technology and data to anticipate impact and help with recovery.

Most Organizations Embrace Hybrid Cloud, Report Shows

In a survey of U.S. and U.K. IT decision makers, three out of four reported onboarding a new cloud provider during 2020.

Two Keys to Delivering Exceptional Digital Citizen Experiences

COMMENTARY | The technology infrastructures many governments have weren’t built to handle the traffic they experienced during the pandemic. Here's how to meet fluctuating demand.

Successfully Implementing Cloud Technology in State and Local Government

Commentary | Here are five steps to help guide the planning and changes needed for states and municipalities to move to the cloud.

Relaxed Rules Attract Entrepreneurs to State 'Sandboxes'

‘We’re really concerned about predatory lending to low-income families.’

States Bolster Data Security Technology in Response to Covid-19, Survey Finds

Governments have faced significant technology challenges during the pandemic, with 79% saying they faced major issues adopting and expanding remote work, according to the National Association of State Technology Directors.

Report: What City Officials Need to Know About Facial Recognition Technology

How local governments are deploying facial recognition systems, as well as the technology's benefits and challenges, are addressed in a report from the National League of Cities.

How State CIOs Can Address their Top Technology Priorities

COMMENTARY | Cloud and artificial intelligence concepts allow governments to evolve their data storage strategies as needed while as-a-service solutions can move workloads to the cloud and procure connected networks more efficiently.

In the Rush to Digital, Governments Can’t Leave Behind Cash Payers

COMMENTARY | As local and state governments embrace digital payment services, they must ensure that these services are equitable and accessible to all—including people who are unbanked or underbanked.

How to Reinvent the Citizen Experience: Turn Covid-19 Quick Fixes into Real Change

COMMENTARY | Innovative service changes made during the pandemic should become permanent as they can help improve citizens’ experience with state and local governments.

This New Advancement in Interpreting DNA Evidence Could be a Game Changer

COMMENTARY | Probabilistic genotyping software has helped forensic labs close more cases and exonerate individuals wrongly accused of a crime.

How to Make Cashless Tolling A Reality

COMMENTARY | The Covid-19 pandemic sped up the adoption of cashless toll payments in some states. But more progress is needed to take full advantage of the technology.

How Emerging Tech Could Help Ease Stress on 911 Call Center Staff

COMMENTARY | Technology could play a key role in reducing stress and trauma that can be a challenge for the workers who answer emergency phone lines.

In a Battle of AI Versus AI, Researchers Are Preparing for the Coming Wave of Deepfake Propaganda

COMMENTARY | Deepfake detection as a field of research was begun a little over three years ago.

A Town Turns to Analytic Modeling—and Data-Sharing—to Improve Flood Monitoring

The town of Cary, N.C., is launching a new flood-monitoring system that uses analytic modeling to predict near-term flooding. The data is shared with neighboring communities, warning officials that downstream flooding could be heading their way.

Licensed to Work: How Licensing Reform Can Contribute to Economic Recovery

COMMENTARY | Licensure reform will be critical to stimulating future job growth.

Cities Turn to the Sewers to Track the Prevalence of Covid

Testing wastewater samples can give public health officials a heads up that an outbreak is looming, as people infected with SARS-Cov-2 shed the virus in their feces weeks before they begin showing symptoms.

Figuring Out School Bus Routes Is More Complicated Than Ever. Districts Are Turning to Technology for Help.

In places where kids go to in-person school, buses will look different this year as systems deal with the challenges of transporting kids during a pandemic.

West Virginia Scraps Voatz Mobile Voting App

The West Virginia Secretary of State’s Office announced it would use a different electronic absentee voting technology after researchers raised security concerns with the previous voting app it had used.

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