311 app works across jurisdictions

Public Service Request’s mobile app lets users lodge complaints or submit service requests to local governments -- even as they move across municipalities.

Consolidated platform speeds criminal justice

Pegasystems’ Pega 7 platform is helping the New Jersey Courts quickly move information through the pretrial judicial process.

Sifting suspicious user behavior to find real threats

The cloud threat funnel methodology can help agencies uncover the user behavior patterns that lead to legitimate threats.

How Missouri police deliver on-scene interoperable communications

The Missouri State Highway Patrol’s command and control vehicle uses a system that allows for TCP/IP communication across P25 networks.

Police video redaction: Where big data meets privacy

Freedom of Information requests are spurring technology solutions that redact video of crimes or exchanges between officers and suspects but protect citizen privacy.

Montgomery MIX: Alabama bets on high-speed exchange

With partners in state and local government, the military, universities and businesses, the Montgomery Internet Exchange is poised to expand cybersecurity research, spur economic growth and deliver content faster for businesses and consumers.

The tech that locks down ID cards

Whether the card allows for access into a government building or another country, new technologies are making it easier for officials to verify identities.

Telepresence keeps two cities’ firefighters connected, trained

Fire departments can join together for ad hoc meetings, training or disaster planning both in the station house and in the field.

How Govinfo keeps pace with users

A mobile-first strategy was a key driver in the Government Publishing Office’s latest iteration of the search site for government documents.

Identity search engine compares biometrics to watch lists

MorphoTrust’s automated biometric identification system helps warfighters on the ground verify identities with a search engine that registers and compares biometric features against data on file.

NASA Ames smooths its cloud migration launch

A hybrid solution gave Ames Research Center the cloud storage it needed plus speedy response times and encryption.

AWS offers guidance for trusted cloud connections

Amazon Web Services describes a way of architecting cloud solutions that address Trusted Internet Connection capabilities in a FedRAMP moderate baseline cloud.

Videoconferencing helps local gov deliver citizen services

Tools that let agencies leverage technology to provide face-to-face assistance give them a new way to get the job done.

Can crowdsourcing decipher the roots of armed conflict?

The Correlates of War project, a long-standing project that studies the history of warfare, is now experimenting with crowdsourcing as a way to improve its global conflict database.

FBI looks to put secret and unclassified systems on the same screen

The solution uses virtual desktop infrastructure to give users access to the unclassified network through the Secret network, saving on hardware and system administration and boosting security and efficiency.

Bridges brings super power to the desktop

Pittsburgh Supercomputing Center's Bridges program gives approved users desktop access to high-performance computing resources through a portal.

Agencies begin smartwatch tech countdown

Because wearable technology has yet to take off, governments are proceeding with caution, primarily creating citizen-facing apps.

Data-driven benchmarking: Keeping up with the government next door

In support of data-driven decision making, a new tool from OpenGov lets officials compare their performance with that of their peers.

UNC Charlotte solves wireless demand with gigabit Wi-Fi

The University of North Carolina at Charlotte is upgrading its wireless connectivity to include gigabit Wi-Fi and nearly 1,000 access points.

How the FDA remedied the drug review process

To speed the review of generic drugs, the Food and Drug Administration built an informatics platform that improved data management, streamlined the regulatory review process and delivered business intelligence.

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