Cloud-Based Services
How one state pushes cybersecurity to local agencies
Arizona’s whole-of-state cybersecurity program gives local governments free access to cloud-based cybersecurity tools—an approach that extends security and helps build a problem-solving community.
How 911 innovations improve dispatchers’ lives and keep communities safe
COMMENTARY | Using technology to divert administrative and non-emergency calls from 911 centers keeps crews focused on their high impact jobs and makes it easier for communities to hire and retain qualified dispatchers.
States ramp up software security standards amid growing threats
Collaboration among states to tighten the security of cloud software is increasing under the nationwide program StateRAMP. Meanwhile, Texas is embracing its own certification effort after several high-profile cyber incidents.
Lack of access to cloud computing may hinder rural innovation, study shows
Rural businesses innovate at rates similar to urban businesses when they have access to the cloud. But they need fast, stable internet connection to maintain that competitiveness.
How one public defender’s office is embracing tech to better serve its clients
The Los Angeles County Public Defender’s Office has digitized many records and is looking to use artificial intelligence and automation in a bid to provide an effective defense.
How one region consolidated homelessness data to improve care
San Diego County, California, turned to the cloud to collate information on its homeless population from disparate sources in an effort to get more people into housing.
How one city streamlined emergency evacuations
Officials in Berkeley, California, can send mass messages as well as targeted, zone-based evacuation alerts, cutting the city’s alert time from hours to minutes.
How one city broke down its data silos
Tacoma, Washington, is using the cloud to bridge information silos across its 25 distinct departments and improve reporting.
Virtual Innovation Center Tackles Health Interoperability Challenges
The center will look to break down some of the barriers to sharing data that can make patient care more challenging.
State Scales Up Cloud Workforce With Free Training for Agency Employees
Georgia is offering any employee at a state agency migrating its operations to the cloud free training in an effort to increase technology skills and build institutional knowledge.
Civic Engagement in One City Takes Off With a Digital Survey and Respect for Feedback
An easily accessible cloud-based questionnaire and analytics tool helped Corona, California, get more than five times more responses from residents than previous efforts.
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