Records Management

Government Agencies Interest in Digitizing Paper Records Grows

Paper records account for more than half of the records kept by 52% of government agencies that responded to a recent survey.

A State Agency Scraps Its Paper-Based Licensing System

In adopting a digital licensing system, officials at the Tennessee Alcoholic Beverage Commission say they moved away not just from stacks and stacks of paper, but also an old mindset.

Philly Mayor Deleted Years of Text Messages

STATE AND LOCAL ROUNDUP | W.Va. teachers strike … Alaska cold case leads to arrest in Maine using genetic genealogy … and the Cincinnati City Council’s attendance record.

Digital Record Deluge Threatens to Swamp States

States allocate less than one-hundredth of one percent of their budget on archives despite exponential data growth.

The Difficult Balance of Transparency and Privacy for Local Governments

“Risk will never be zero so it has to be actively managed,” according to Jason Lally, data services manager for the city and county of San Francisco.

How Form Automation Is Democratizing Government Services

Technology can help make services accessible to vulnerable and disadvantaged citizens.

What Do State Chief Data Officers Do?

A look at the job that puts analytics to use in decision-making.

How One Law Enforcement Agency Is Using Facial Recognition to Identify Suspects

In Oregon, the Washington County Sheriff’s Department can review 300,000 mugshots in seconds and is helping other agencies to query their databases as well.

Case Study: Identity Management Creating Huge Cost Savings in Florida

Pairing online applications with a Customer Authentication Program ensures food assistance goes to those who need it.

N.Y.C. OK’d to Destroy Information on Undocumented Immigrants

Two Republican Assembly members had sought the preservation of IDNYC documents held by the city.

‘Montanans Have Lost Decades of Public Information’; New Year Brings Higher Minimum Wage

Also in our State and Local Daily Digest: Some drought relief in California; Harrisburg’s ex-mayor wants his curios and collectibles back; and Toledo vs. suburbs water struggle.

Case Study: Ada County, Idaho, Highway District Automates Citizen Service Requests

“We turned our electronic records management system into a business process automation system," according to the district’s information records administrator.

States Impose Wildly Different Policies in Releasing Police Videos

States have been rushing to catch up with the widespread use of police body cameras by passing laws that govern when and how footage can be released to the public.

As Technology Evolves, Public Disclosure Gets More Complex for State Legislatures

“The lines are getting more and more blurred as we move forward,” one state technology official said during a panel discussion at the NCSL summit in Chicago.

Flood Disaster Prompts Digitization Effort for 1,700 Boxes of Damaged Documents

In its recovery from Hurricane Irene, an Upstate New York county also improved access to records.