States use data to ‘push back’ on federal immigration enforcement

Officials are launching public data reporting tools to gather community members’ reports on harmful and potentially unlawful actions from federal agents, which experts say could inform legal actions in the future.

Nonprofit launches forum to help city leaders leverage AI effectively

The AI and Emerging Technology Forum will serve as a platform for local leaders to learn about and pilot new AI tools and use cases.

Report: Digital classroom tools could improve teacher retention, student outcomes

Burnout and career departures among the nation’s teacher workforce can have significant effects on the outcomes of their students.

Report: How governments can partner with startups to deliver better services

Procedural roadblocks could prevent agencies from leveraging partnerships with startups that could otherwise help innovate critical government services, a new report says.

Nonprofit puts up $10M to help agencies test AI tools for benefits modernization

The Center for Civic Futures will offer funds to agencies looking to design and test their tech solutions to operational problems with their benefit systems.

REPORT: Text campaigns can help states increase public benefit participation

The results of a Maryland pilot program suggest that state agencies can increase benefit program participation through cross-enrollment by sending text alerts to residents.

REPORT: Agencies are getting better at communicating with the public, but progress remains

Agencies are increasingly leveraging audience engagement data to better communicate with residents, but how they use it is crucial to yielding the results they want, one expert says.

Public-facing AI tools could yield more efficiency gains for states, report says

States should not underestimate the time and cost savings that external artificial intelligence-based tools can generate for government agencies, one expert said.

Human review, responsibility should be the ‘core feature’ of AI solutions, official says

Keeping human judgement at the center of AI tools, like automated parking enforcement, can help improve the accuracy of citations and dispel community backlash, experts say.

AI framework aims to help criminal justice agencies adopt the tech responsibly

Concerns about using AI in criminal justice operations are valid, according to a Council on Criminal Justice report, and agency leaders may just need a helping hand to unlock the technology’s potential.

Nonprofit playbook looks to help SNAP leaders manage payment error rates

States could end up paying millions more to support the Supplemental Nutrition Assistance Program due to incorrect payments next year.

Data privacy emerges as a ‘core American value,’ expert says

As the federal government continues its fight to access state’s sensitive data on residents, a new report underscores Americans’ support for stronger data privacy guardrails and protections.

Alaska sees efficiency gains after adopting a new child support system

By leveraging an off-the-shelf solution, Alaska was able to overhaul a decades-old case management platform within two years.

New program offers cities support for drone first responder programs

The National League of Cities has launched an initiative to support cities’ education and exploration of drone technologies that can enhance public safety agencies’ response to 911 calls.

Open-source AI assistant shows promise for California caseworkers’ service delivery

By automating part of the benefit application process, a generative AI agent has enabled caseworkers to connect more efficiently and meaningfully with their clients.

Efforts to meet HR 1 Medicaid rules can also ‘build for the future’

Strategies to implement major changes to state Medicaid systems today could also help states better field future updates, experts explained during a recent webinar.

Data is the building block to better government, Philadelphia official says

Philadelphia wants to revitalize one of its poorest neighborhoods and is leaning on data to keep officials accountable to the public throughout the process.

Granular driving and intersection data helps drive traffic safety investments

The Missouri Department of Transportation is turning to telematics data to identify high-risk intersections that officials hope will bolster their efforts to deploy solutions that can improve roadway safety.

A new kind of fire detection technology comes to a California county

San Bernardino County is building a network of sensors that detect when high-risk lightning strikes the ground, giving fire officials an early warning to weather events that could escalate into wild fires.

It’s time for cities and higher education to join forces on effective AI, experts say

Local governments and academic institutions haven’t always aligned their goals and priorities. But for either sector to unlock artificial intelligence’s potential, they must work more closely together, according to a brief from New America.

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