Report: How to protect public sector workers against AI’s rise in government
A new report points to how governments and unions can work together to ensure AI is rolled out responsibly and effectively among staff.
Boston invests in curb management tech to improve resident satisfaction
A new digital payment infrastructure for curb management is helping the city better meet residents’ needs.
New Jersey offers guidance for building generative AI tools
One Garden State official hopes the gathered insights can benefit other public sector professionals.
How centralized design systems help build trust in digital services
A new resource from the Beeck Center highlights how states can improve online experiences for residents by creating a standard design system for agencies to follow.
Connecticut city turns to AI to increase trust in local government amid immigration enforcement
Hartford officials hope that real-time and AI-enabled translation services will enable non-English speakers to continue engaging with government services.
A Florida ‘library without books’ looks to expand one county’s tech workforce
In Osceola County, a tech library will offer residents services and tools to develop their digital skills, improving accessibility and equity in the community, one official says.
Change management remains central to local government modernization
A Missouri city has seen financial and staff capacity gains after modernizing its hiring system. One expert says the key to their success was prioritizing change management among staff.
State data officers call for better funding and more clarity
New survey findings indicate that the role of state chief data officers is growing across the nation, but these individuals need adequate policy and financial backing to get work done.
State leaders can shape responsible AI use in schools, report finds
Two states made recent strides to go beyond suggesting safe AI policies for schools by requiring them to develop their own policies and training programs.
GIS data helps California utility prepare for increasing wildfire threats
In southern California, where water can be hard to come by, one utility is increasingly relying on GIS data to proactively prepare critical resources to combat wildfires.
How local governments can prepare for and maintain AI success
Strategic partnerships, thoughtful procurement and progress monitoring are valuable levers for local governments to deploy AI solutions in their communities, officials say.
Inside Iowa’s data solutions looking to reduce recidivism and improve prison management
Timely data insights are helping Iowa’s Department of Corrections target facilities that need extra support to manage and release incarcerated individuals successfully.
DC office releases guide for public servants to make digital forms accessible
A research and design team from Washington, D.C., has developed a field guide that officials can leverage to develop and test the accessibility of digital forms.
How tech has improved Coloradans’ access to early childhood education
The Colorado Department of Early Childhood is seeing preschool enrollment gains after deploying a software solution that streamlines the application process for families and caregivers.
New data mapping tool helps officials identify telemedicine service gaps
The tool can also help strengthen governments’ efforts to advocate for funding opportunities like the recently announced $50 billion Rural Health Transformation Program, one expert says.
Local Ohio agency invests in worker safety with wearable panic buttons
With wearable devices, staff at the Clermont County Veterans’ Service Commission feel more confident and secure interacting with clients, one official says.
New alliance hopes to steward responsible AI in Medicaid services
More than 30 states have joined a public-private initiative that supports collaboration among Medicaid and tech industry leaders to develop responsible AI frameworks and guidelines.
Municipalities that prepare for AI reap greater benefits, report finds
A new report offers tips on how local leaders can enable the adoption of artificial intelligence by supporting local workforce and economic development.
How tech-assisted care coordination can help communities bounce back after severe storms
Care coordination platforms can assist government and other organizations to more efficiently respond to and plan for an increase in residents’ demand for social services amid natural disasters, a new report says.
New York City turns to data sharing to help the formerly incarcerated reenter society
A six-month pilot program aims to expedite the process for people leaving a carceral setting to obtain a government-issued ID, the lack of which often stymies their ability to get assistive services, officials say.
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