Training city staff on AI now can lead to better service delivery later, leaders say
In California, the city of San Jose is building its workers’ AI and data skills, which officials say can improve service delivery to residents.
New tool aims to help state and local governments collaborate on benefits modernization
The federal government’s move to cut spending for public benefits could hinder state and local efforts to modernize them. A new resource aims to help agencies connect with like-minded organizations to continue their efforts.
How prenegotiated, cooperative procurement helps drive innovation for governments
The Texas Department of Information Resources is leveraging state-level procurement negotiations to help deliver innovative solutions to local public safety organizations.
Report: How counties are priming themselves for AI innovation
A new report ranked Miami-Dade County in Florida ahead of the pack in AI adoption, due to its “forward-looking approach” to the technology.
‘Event-based’ data could enhance traffic management efforts and road safety
Arizona State University researchers have developed an innovative traffic monitoring system that looks to improve traffic safety, particularly as self-driving cars become more popular.
How a ‘mundane’ start to digital transformations can help cities leverage AI
Sandy Springs, Georgia, is taking a slow and steady approach to a digital transformation project, starting with breaking down silos and building staff’s data literacy.
How student-run security centers can help state and local governments find cyber talent
Higher education institutions are turning to their students to meet their cyber needs, while simultaneously developing a tech-savvy workforce for the public sector.
AI task force to help guide the tech’s use in criminal justice
The Council on Criminal Justice and RAND Corporation are partnering to create a panel of experts that will produce research and other resources to help agencies and policymakers leverage AI safely.
How one Ohio county uses tech to help residents navigate the benefits cliff
In Summit County, a centralized platform is helping social service workers better support people as they transition out of public assistance programs like Medicaid.
AI can help increase language inclusivity for governments, but risks remain
While the tech can help expand service access to non-English speakers, one expert says humans should have the final say when it comes to translating government communications, especially in high-stakes situations.
Rural cities get a helping hand for tech workforce and economic development
A public-private partnership to help rural Americans obtain tech skills and jobs is looking to support workforce growth and economic development in small towns.
New data dashboard aims to help police, policymakers tackle crime
The Metropolitan Washington Council of Governments has released a data tool to improve crime reduction efforts and increase data transparency in communities.
Inside Illinois’ journey to build a centralized platform for child welfare services
A digital transformation among six child welfare agencies in Illinois is helping to break down silos and connect families with the mental and behavioral health services they need.
As food insecurity creeps up, data helps food banks cater to those in need
Americans are concerned about food access and costs. Data maps are one tool communities can leverage to meet their needs.
How one Virginia county takes an ‘intentional’ and ‘intergenerational’ approach to AI
In Fairfax County, one local leader is building staff’s artificial intelligence skills now to ensure the workforce can keep up with tech advances in the future.
Governments should prioritize agility in IT projects, expert says
Monolithic IT modernizations, according to U.S. Digital Response’s Waldo Jaquith, can increase a government’s risk of an IT project failure that requires even more time and resources to amend.
Report: Resident satisfaction with digital government has made strides, but progress remains
A new report suggests that governments can do a better job at leveraging customer experience feedback and data to better meet residents’ needs.
How a cloud transformation aims to improve one school district’s operations
The Chicago Public Schools District is undergoing a cloud transformation to improve business processes, and, ultimately, better serve students.
Report: How local governments can prioritize responsible AI adoption
Local officials can play a role in how AI tools are adopted and deployed among government agencies, even amid the federal government’s efforts to ease regulations on the tech, a new report says.
How higher ed institutions help advance skills-based hiring
As state and local agencies continue to grapple with workforce shortages, an initiative from Amazon Web Services looks to turn university students into an AI-ready workforce.
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