Gilligan urges agencies to push for safer software

The Air Force's deputy CIO last week called on the software industry to deliver products that are more secure out of the box than they are now.

Study: Managers slow telework

Six months past its deadline, the government has fallen far short of its mandated goal of making telecommuting available to one-quarter of its work force, and inflexible managers are to blame, a House panel heard early last month.

Navy defers NMCI payments, OKs Web initiative

The Navy will pay Electronic Data Systems Corp. $128 million less in fiscal 2002 for funding the Navy-Marine Corps Intranet than was stated in the original task order.

Air Force picks products for its new portal project

The Air Force will use products from BroadVision Inc. of Redwood City, Calif., and Plumtree Software of San Francisco to consolidate hundreds of legacy systems at 110 bases into a single point of access.

NOAA generates 3-D images of the attack sites

As cleanup continues at the World Trade Center and the Pentagon, the National Oceanic and Atmospheric Administration has created 3-D models of the debris to help workers locate buried foundations, stairwells, elevator shafts and utility connections.

Sun launches 72-processor Sun Fire server

A new 72-way server from Sun Microsystems Inc. can scale up to 106 CPUs if needed.

HHS will unify its Medicare accounting

The Health and Human Services Department last month launched a $328 million effort to unify accounting practices of Medicare insurers.

Federal courts will post most civil case files

The Judicial Conference of the U.S. Courts approved a proposal to put case files online. The conference, a 27-judge panel that sets policy for federal courts, said that most civil-case documents should be available online to the same extent they are at the courthouse.

USPS links to ads

The Postal Service last month unveiled the first official online change-of-address service, at MoversGuide.com, which links users to companies advertising goods and services needed for relocation.

NSF grants aim to maintain U.S. superiority in IT

The National Science Foundation last month announced $156 million in grants designed to 'preserve America's position as the world leader of computer science and its applications.'

Bush approves new panel for science advice

President Bush last week signed an executive order creating the President's Council of Advisers on Science and Technology, a group made up almost entirely of private industry and academic advisers.

Compaq bundles PCs, services into monthly package

Government agencies can buy new Evo desktop and notebook PCs from Compaq Computer Corp. through per-seat deals, starting at $99 a month, that include help desk assistance, technology updates and asset reporting services.

The customer comes first at forum

One of the ways government is like business is that they both have customers, particularly when government offers enhanced services online. That's why customer relationship management has become a hot topic in government circles'it not only helps managers focus on delivering citizen-centric services, it can help agencies achieve paperless processes and other IT goals.

People on the Move

Secretary of Defense Donald Rumsfeld has designated Army Secretary Thomas E. White to be the department's executive agent for homeland security.

PACKET RAT

While the Rat's brood scurried home from California, the whiskered one geared himself for yet another foray into high-stakes software insurgency.

UNSCRAMBLE

INTERNET BRAMBLE

DID YOU HEAR

PDA, meet the PSA. NASA's Ames Research Center came up with the PSA, which has an LCD to display lists and schedules and track other information. Yes, it's made from commercial parts.

FAA appeals IT pay raise ruling by arbitrator

Although an independent arbitrator ruled in August that the Federal Aviation Administration must give its computer specialists the same pay raise other feds received last November, FAA still disagrees.

XP Start menu takes getting used to

The professional and home versions of Microsoft's new Windows XP operating system have better performance but a different computing style from all previous Windows OSes. The interface resembles a fusion of Mac OS and Linux, and different icons aren't the only new things to learn. Microsoft Corp. has made a few changes to the Start menu.

Calendar

October 25-26. World Customer Service Congress. Forum. Reston, Va. Contact World Customer Service Congress; phone: 703-359-5969; e-mail: <a href="mailto:conference@jjaconsultants.com">conference@jjaconsultants.com</a>.

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