Expert says CRM is flourishing in government
Customer relationship management technology is quietly blossoming at federal, state and local agencies, according to Jill Dych', vice president of management consulting for Baseline Consulting Group of Sherman Oaks, Calif.
Power User: Can Flash MX beat .Net?
The latest contenders in the Web wars are Macromedia Inc.'s new MX versions of ColdFusion, Director, Dreamweaver, Fireworks and Flash. The San Francisco software publisher boasts that the XP suite can build what it calls Rich Internet Applications.
Peas and Queues
When grocery shoppers began going online several years ago, the Agriculture Department's Les Johnson decided public-school lunch managers needed the same convenience and savings.
Editorial Cartoon
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Significa
Signal intelligence has been important to homeland defense since the Revolutionary War.
Another View: Did we lose our religion?
Back in 1990 I declared that the 1980s was a lost decade from the perspective of software development progress. The question I posed was: 'Will there be a breakthrough in the 1990's?' I went on to say, 'It won't happen automatically; people are too satisfied with unsatisfactory ways. We dare not make the mistake of complacency a la the automobile industry; we must push awareness and resource commitment to get ahead of the power curve of demand.'
Rare chance
President Bush's Homeland Security Department proposal has sparked speculation about technology, systems, processes and goals. It represents a rare chance to correctly align business goals with technology and create, as Bush put it in a speech last month, 'a modern agency as efficient as the best corporation in America.' An agency, Bush added pointedly, 'that actually works.'
State team names 'Beetle Bailey' character
A group of State department IT specialists have put a name to the face of the newest character in the 'Beetle Bailey' comic strip. The computer technician, <b>Chip Gizmo</b>, will be introduced to the strip on July 4. The name was chosen from some 84,000 submissions.<p>
Infrastructure needs a structure
Ronald Miller had three months to settle in at the Federal Emergency Management Agency before having to deal with the greatest disaster in American history. He took over as the agency's CIO and assistant director in June 2001, about a dozen weeks before the terrorist attacks posed one of FEMA's biggest challenges.
OMB promotes shared funding to build e-gov
By the end of the month, agency leaders of the Office of Management and Budget's 24 e-government initiatives will know how much money they have in their wallets and how many skilled workers they'll have on board.
GIS experts: Keep it simple
Three geography experts yesterday urged agencies to strive for simplicity and time-saving strategies in their geographical information systems.
OPM asks agencies to bid on payroll system
The Office of Personnel Management has begun a program to consolidate the government's payroll systems from more than 18 to fewer than a handful.
Army inks deal for new software-driven radios
The Army has awarded an $856 million contract to Boeing Co. to build at least 10,000 software-dependent radios for the Joint Tactical Radio System.
Coast Guard taps vendor team for $11 billion Deepwater contract
The Coast Guard today awarded its Integrated Deepwater System contract to Integrated Coast Guard Systems, a joint venture pairing Lockheed Martin Corp. and Northrop Grumman Corp.
Academy urges IT research to counter terror
The National Academy of Sciences today released a report outlining IT research needed to counteract terrorism.
OMB moves forward with e-gov architecture
The Office of Management and Budget by October expects to issue the first complete version of an enterprise architecture for its 24 e-government projects.
OFPP draws heat for planned time and materials provision
The Office of Federal Procurement Policy is coming under fire from agency procurement officials, members of Congress and industry groups for adding a provision to the upcoming Section 803 Federal Acquisition Regulation.
The week's top stories forJune 17 through June 21
<p><a href="http://www.gcn.com/vol1_no1/daily-updates/19107-1.html">OFPP draws heat for planned time and materials provision</a><p><a href="http://www.gcn.com/vol1_no1/daily-updates/19105-1.html">DMS passes final test for all but intelligence users</a><p><a href="http://www.gcn.com/vol1_no1/daily-updates/19073-1.html">Homeland Security could have new work rules</a><p><a href="http://www.gcn.com/vol1_no1/daily-updates/19017-1.html">PTO awards electronic-filing contracts</a><p><a href="http://www.gcn.com/vol1_no1/daily-updates/19013-1.html">Coast Guard schedules Deepwater contract award for June 25</a><p><a href="http://www.gcn.com/vol1_no1/daily-updates/19009-1.html">Patent Office calls itself 'not credible'</a>
Bush creates a Homeland Security transition office
President Bush yesterday signed an executive order establishing an office for Homeland Security Department transition planning within the Office of Management and Budget. The office will plan and orchestrate the mix of several large agencies into the proposed cabinet department.
Cryptogram: Storming the Castle
By 1977, Steve Jobs and Steve Wozniak were shipping Apple I computers and working on the Apple II. Bill Gates had dropped out of Harvard University to devote his energies to the fledgling Microsoft Corp. And Altair 8800 home computer kits were selling briskly.
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