Denver launches AI platform to boost permitting efficiency and housing development
Using AI, the Denver Permitting Office hopes to simplify the application process for customers and thereby streamline staff reviews.
WhatsApp, Meta can access Texans’ private messages, AG Ken Paxton claims in lawsuit
The attorney general’s office argues WhatsApp and parent company Meta are deceiving users by claiming the companies can’t view their encrypted messages.
Artificial intelligence creates a brave new world for state agencies in Michigan
The technology presents new tools for government services, alongside ethical and legal dilemmas.
From chaos to coordination: What true payment alignment looks like for cities in 2026
COMMENTARY | Staff currently spend hours reconciling payments from disparate systems. Having operational unity helps departments get on the same page.
Missouri Department of Social Services uses ServiceNow to boost citizen experience
A “very ugly” buildup of technical debt was getting in the way of the agency adequately serving citizens.
AI is a ‘New York story’ – for better or worse, official says
The New York City comptroller doubled down on calls to pad budget reserves in light of AI’s economic risks.
North Carolina senators consider new restrictions on artificial intelligence in insurance and medical billing
Artificial intelligence in medical research has led to new treatments and new efficiencies, but it also has the potential to increase costs for patients in healthcare, one lawmaker says.
You can't manage what you can't see
COMMENTARY | Technology stacks don’t enable the inter-department collaboration needed to incorporate policy changes, serve constituents better.
How data integration could help maternal health outcomes
Breaking down data silos among government agencies and community organizations can be critical for connecting new mothers to crucial benefits programs, according to a new policy brief.
How Dayton’s citizens’ assembly showed a new path for community engagement
The Ohio city already has a long history of civic participation, but the prospect of a new hospital on its west side made officials want to get residents involved in a new way.
Local Maine officials look to pause data center development after state moratorium veto
After a statewide moratorium on data centers failed to make it across the finish line at the Maine Legislature, local officials are pursuing their own bans.
Polis tells Colorado lawmakers to go easy on tech regulations
Colorado Gov. Jared Polis urged future lawmakers to avoid a "heavy hand" when considering regulations on emerging technology.
Report: How state and local governments can build digital service teams for success
A recent report from the Beeck Center looks to help government leaders build digital service teams that have a lasting impact on online government experiences.
Water, electricity remain major data center concerns, survey says
Zencity found that the more familiar someone is with AI, the more inclined they are to support data centers. But residents’ trust that local governments will be open about the centers’ impacts is slipping.
Local Texas leaders believe data center plans may be behind delays to emergency water supply
Across Texas, a booming buildout of server farms is adding strain to water resources that are already stretched to their limit.
Feds assign two officials to lead intelligence coordination on election threats
For months, it was unclear if ODNI ever named an election threats executive responsible for leading election security efforts in the 2026 midterm cycle.
Advocates pledge action to restore digital equity grants
One year after President Donald Trump rescinded the funds, various groups and lawmakers have kicked off a month of action to push for their restoration.
These tech regulation laws passed the Colorado Legislature this year
After two years lawmakers arrived at an AI compromise.
Utah’s fragile desert could feel like the Sahara if America’s biggest data center gets built
The Great Salt Lake is drying up. What happens when a data center as large as a city sits next to it?
AI adoption fails without change management
COMMENTARY | What public-sector deployments reveal about enterprise risk and the importance of having good processes before adding technology.
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