The Keystone State partners with OpenAI for first-in-nation AI pilot

Led by Pennsylvania Gov. Josh Shapiro, staff in the Office of Administration will use the AI tools to create and edit copy, update policy language, draft job descriptions and help employees write code.

Unwinding the public health emergency: Medicaid agencies should slow down to speed up

COMMENTARY | States that take the time to strategically adjust their staffing, processes and technology could ultimately speed up the Medicaid redetermination process.

How to craft fair, transparent data-sharing agreements

Effective decision making often requires a complex process of gathering data from different sources. A new framework for data-sharing agreements streamlines the process.

AI could make cities autonomous, but that doesn’t mean we should let it happen

COMMENTARY | AI could take us beyond the concept of smart cities, telling us how and why things happen in urban settings. But cities must consider how AI systems could make uninformed or amoral decisions, one expert warns.

LA County invests big in free virtual mental health therapy for K-12 students

The teletherapy effort is aimed at helping overburdened schools cope with a surge in demand for mental health services.

States’ efforts to regulate social media will face greater scrutiny in 2024

Many of the laws passed in 2023 against social media platforms have been challenged in court. But states appear undeterred as they continue weighing ways to curb social media’s effects on young people.

Plans to install EV charging stations are about to run into an ugly wall of permitting and utility delays

COMMENTARY | We must overhaul dysfunctional municipal permitting systems and utility connection processes if we expect to install close to 7 million electric vehicle charging stations by 2035.

There’s one year left to turn the corner on evictions

COMMENTARY | By taking advantage of ARPA funds, local leaders can better utilize eviction data to keep more people in their homes.

Expungement backlogs swamp courts

Thousands of new expungement applications are causing months-long backlogs in jurisdictions with manual and paper-based processing. Automation can help.

GSA partners with state, local governments on text alert service

The pilot program helps state and local governments notify residents of critical deadlines. Norfolk, Virginia, has already been using the service to remind people about Medicaid reenrollment.

2024 to bring ‘shifts’ in government tech

Obviously, artificial intelligence will be important. But a new report says there are other big advances on the horizon that governments will need to keep a close eye on.

Feds look to partner with states to enforce data privacy laws, cyber breaches

As cybersecurity threats grow and evolve, the Federal Communications Commission recently announced it would partner with four states to step up efforts to protect consumer privacy by holding bad actors accountable.

Want to know if your data are managed responsibly? Here are 15 questions to help you find out

COMMENTARY | Responsible data stewardship must take many factors into account including legal requirements, data governance, cybersecurity and user privacy.

Food for thought: Data tool maps food, climate and racial equity risks

A new data tool breaks down existing data and policy silos so state and local governments can identify and reduce those interconnected risks.

Cloud a ‘game-changer’ for health insurance marketplace

When California’s health insurance marketplace migrated to the cloud, it cut costs, improved consumer experience and gained the ability to scale to demand.

Federal judge temporarily blocks Montana’s TikTok ban

U.S. District Judge Donald Molloy said in his preliminary injunction that the first-of-its-kind state law “likely” violates the First Amendment. A trial to review its legal authority could still reinstate the ban.

Michigan to automatically register people to vote when exiting prison

The law signed this week is the first in the nation and expands the state's Department of Corrections’ current effort to restore voting rights to returning citizens.

Lessons from one state’s effort to modernize its criminal justice system

New York’s sweeping 2020 law sought to accelerate pre-trial processes with technology upgrades. But the state’s experience offers lessons for other jurisdictions undertaking similar efforts to modernize the justice system.

High fees, long waits cast shadow over new criminal expungement laws

A clear record helps people seeking employment, housing and education.

As state sues Meta, it also urges social media literacy instruction for kids

The key is making sure that children understand the difference between harmful screen time and quality screen time, one observer says.

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