Salesforce sees ‘Internet of customers’ for its IoT Cloud

The Salesforce IoT Cloud brings insights to information by connecting data from the Internet of Things with customer information.

Military expanding the role for robotics beyond the battlefield

The Army is mounting robotic controls to construction equipment to clear overgrowth and unexploded ordnance to make room for a new live-fire test range.

How a common case management platform speeds up legal workflows

Case management software first used by New York City’s Law Department is being rolled out to other legal agencies across the city, providing cross-agency workflow efficiency and analytics for city managers.

Software slows smartphone power drain

The new tool reduces smartphone battery drain by intelligently suppressing background activities.

Cuomo and Christie Ask Feds to Cover Half of Hudson River Tunnel Replacement

Disagreements over how the critical infrastructure project should be paid for have previously left it hamstrung.

Top Obama Administration Officials Push Congress on Wildfire Funding Changes

Legislative debate over the costs of wildland firefighting could have implications at the state level.

How Understanding ‘Travel Horizon’ Impacts on Personal Spending Will Improve Urban Planning

A new public-private data partnership aims to help cities close gaps in their transportation networks, reaching underserved communities while bringing in tax dollars.

Counties Pressure Congress to Provide More Certainty With Federal Payments for Tax-Exempt Public Lands

A $452 million federal program meant to compensate local governments for lost property tax revenue is set to expire at the end of September.

Urban Informatics: A Q&A With Robert Goodspeed of the University of Michigan

In advance of a Sept. 26 “unconference” on urban informatics in Ann Arbor, Route Fifty discusses the intersection of data, municipal governance, planning and innovation.

Newark Mayor’s ‘Urban Marshall Plan’ Idea; Iowa Rethinks Roadside Mowing

Also: Providence mayor’s house under protection and late prisoners in New Orleans.

County tests IoT for local farmers

Montgomery County, Md., is using its Thingstitute testbed to see how actionable, granular data can help farmers improve their businesses.

Systems security gone wrong

Two more examples -- from Boston and the Transportation Security Administration -- of how one misstep can compromise an entire system.

Unisys upgrades Stealth with software-based security

The new components of Unisys Stealth are based on a software design that eliminates operational costs associated with additional hardware and cuts deployment times by up to half.

GAO: IRS can increase efficiency, fairness in automated tax collection

Even though the IRS’s Automated Collection System helped the agency collect almost $6.2 billion in 2014, it’s difficult to assess the program's overall effectiveness because the agency has not identified objectives for the collection program and ACS.

Where to start with customer-experience design

According to the General Services Administration’s CX champion Martha Dorris, it all begins with good listening skills and common sense.

In Every State, Gains in Income Trail Growth in Economy

The state-level look shows that some of the biggest gaps are in prospering energy states like North Dakota and Wyoming.

Digital Health Investment Isn’t Happening Where You Might Expect

Metro areas known for tech startups, not healthcare, are leading innovation that could ultimately lower medical costs.

Turning open data into a scorecard for prospective college students

The Department of Education released a new mobile-friendly College Scorecard with nearly 2,000 data points to help students, parents and advisors make better decisions about college.

A federal full-court press for smart cities IT

Backed by $160 million in federal funding, the Obama administration announced programs to help local communities use emerging technologies to reduce traffic congestion, fight crime, foster economic growth and improve the delivery of city services.

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