Mitigating DDoS Attacks to Maintain Citizen Service
While such cyberassaults are generally perceived as less harmful than other attacks, they can be just as damaging. Daniel Steeves, the CIO for the Ottawa Police Service, details a useful case study from Canada’s capital city.
Texas Makes Officer-Involved Shooting Information Public
But do its electronic reporting forms go far enough?
Creating a ‘Digital Front Door’ at Oakland City Hall
Watch Oakland Communications Director Karen Boyd discuss the city’s digital strategy during the 2015 Code for America summit.
Is Behavioral Economics the Key to Local Government Innovation?
In North Carolina, about 30 jurisdictions got together to discuss how ‘behavioral interventions’ could solve some of their biggest challenges.
How VA improves CX with journey mapping
The Department of Veterans Affairs is taking new approaches to improve customer experience.
USPS staff take the bait in phishing test
U.S. Postal Service's Office of the Inspector General sent phishing emails of its own to 3,125 USPS employees, to see if staff would click on a potentially dangerous link.
Backsliding on cybersecurity?
The recent Government Accountability Office’s report indicates that government seems to be backsliding on many of its commitments to IT security.
Could 3D printing help the Postal Service fabricate a brighter future?
A report on the future of 3D printing, shipping and supply chains urges USPS to carve out a new niche.
Gartner: The 2016 digital mesh is bigger, smarter, everywhere.
The technology research firm’s top 10 tech trends for 2016 lean heavily on the performance, flexibility and agility required to organize the information ecosystem.
How Albuquerque Plans to Reduce the Number of Citizens Angry Over Records Requests
A new public records request management platform is making it easier to put information in residents’ hands ahead of time.
Severe Flooding Continues in South Carolina as Waters Rush Toward Coast
Officials are having trouble convincing some residents to evacuate in advance of coming floodwaters that may not recede for 12 days, Gov. Nikki Haley says.
A Plan to Ship Water From Alaska to California; In Montana, No Sodium Pentathol, No Executions
Also: Colorado forms an Indian mascot commission and Miami-Dade inching into the open-data era.
Is This the Way States Can Sell Tax Hikes for Transportation?
With federal funds stalled, Utah found a way to raise taxes to pay for transportation projects. Could it be a model for other states?
NASA defers tech licensing fees for entrepreneurs
NASA is making it easier for cash-strapped start-up companies to license NASA technology.
Iron Mountain to open Northern Virginia storage facility
With close to 500,000 cubic feet of space, the center is specifically designed to meet federal agencies’ needs for temporary records storage.
City boosts financial oversight with asset and maintenance management
Carson City, Nev., uses eRPortal enterprise tracking for capital assets and maintenance, which helps officials comply with financial regulations and budget more effectively.
Secure file transfer: The cornerstone of digital government
With encrypted file transfer, city departments can quickly and efficiently process requests involving sensitive information.
New Horizons: 14 years, 3 billion miles and 2 kbps data downloads
The success of NASA's New Horizons mission was due, in large part, to the meticulous planning -- not just for obvious elements such as navigation and telemetry, but for everything from staffing structure to basic hardware upgrades.
A Northern California County Pushes Farming Incentives for Vacant and Blighted Plots
Santa Clara County takes advantage of a state law that green-lighted urban agriculture.
Partisan Divides In Washington Are Hurting City Governments, Baltimore Mayor Says
On Wednesday, Mayor Stephanie Rawlings-Blake also acknowledged that her city could have been more prepared for the unrest and rioting that unfolded there earlier this year.
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