The Challenges of ‘Data Science for Social Good’ in a New Era of ‘Alternative Facts’
What can policy professionals do to combat misinformation and confusion that sows the seeds of distrust in their important work?
Navigator Award Finalists: Cincinnati City Manager Harry Black and Team
Among all the impressive work being done at Cincinnati City Hall to improve services, there’s a great fix-it app, too.
Navigator Award Finalist: Team From Dallas Center for Performance Excellence
Establishing citywide policy priorities through proper benchmarking to improve quality of life.
Navigator Award Finalist: Jean Ann Lawson, Chief Performance Officer, Kansas City, Mo.
Looking to improve agency customer service? The City of Fountains provides great case studies that showcase an impressive transformation.
Navigator Award Finalist: Tim Krall, Deputy Director, Ohio Department of Administrative Services
Making government services leaner in the Buckeye State
Navigator Award Finalist: Team From Results Washington, State of Washington
In the Evergreen State, the Results Washington team is measuring government performance and improving the way services are provided—and letting the public see how they’re doing that in the process.
Local Government Performance Guru Heads Back to Louisville
Daro Mott will return to the Louisville Metro Government as chief of performance improvement.
Optimize Performance Management by Aligning People, Ideas and Data
Break down your silos and ditch your mountains of metrics in favor of an interactive system.
Cities Get a Resource Toolkit for Data-Driven Government
In addition, What Works Cities named 12 more to its performance initiative.
The Path to Better Performance Reporting
What are the lessons learned and what are we still learning about performance and evidence-based management in government?
Performance Management vs. Data Analytics: An Interview With Mike Flowers
New York City’s first chief analytics officer: “Don’t lose the service delivery forest for the quantification tree.”
Making Data-Driven Government Fundamental and Sustainable in City Halls
As the What Works Cities program, funded by the Bloomberg Philanthropies, celebrates its first year, municipal leaders and experts are looking at ways to make the results of their data efforts “so essential that nobody can take it away.”
Former Philly Mayor Michael Nutter Joins What Works Cities as Senior Fellow
New York City’s former chief analytics officer, Mike Flowers, also joins the program, funded by the Bloomberg Philanthropies.
Boston, Inspired By the ‘Green Monster,’ Looks to Score Beantown’s Municipal Performance
The new ‘CityScore’ dashboard ‘recommits us to our pledge of transparency and delivery of excellent’ services, Mayor Walsh says.
The Dallas CPE: Planning, Management and Continuous Improvement Enhance Service Delivery
The City of Dallas integrates proven management systems and performance improvement tools under a single umbrella to provide better, more efficient services to residents.
13 New ‘What Works Cities’ Announced by Bloomberg Philanthropies
Improving data-driven government is the aim of the municipal-focused initiative.
Data Is the Fuel That Turns the Gears of Government
It's also powering incremental change that's improving operations and public services. Just look at Cincinnati.
Big Data Is Big News, Especially in State Governments
The Pew Charitable Trusts is starting an 18-month review of how the 50 states are utilizing data to improve decision-making and government performance.
Route Fifty Viewcast on Dec. 8: Leveraging Data for State and Local Government Transformation
Register for our upcoming free, livestreamed event that’s focused on the role of data in government operations and performance.
Improving Local Government Performance in Louisville: ‘It’s All About The People’
The deputy director of performance management in Kentucky’s largest city shares some tips about developing and keeping talented staff.
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