The public-sector talent marketplaces that will fail
COMMENTARY | Most platforms degrade within three years, and rely on staff heroics and manual work. Treating it like long-term infrastructure, not a one-time purchase, is key to maintaining trust.
A ‘bottom-up’ and ‘in-house’ approach to AI workforce training gains traction in San Jose
The California city is seeing success — and increasing interest — in its AI Upskilling Program, which helps staff develop custom-built tools to citywide problems.
The workforce cliff: What happens when the last IBM i engineer retires from government
COMMENTARY | Many agencies still rely on mainframes, which are built on programming languages kept alive by a shrinking group of late-career specialists. This creates operational and cybersecurity risks.
Building cyber-resilient payroll systems in government
COMMENTARY | Cybersecurity needs to be built into everything that keeps government running, especially as payroll is one of the most critical systems in operation.
Massachusetts establishes nation’s first union for ride-hailing drivers
The state’s almost 70,000 drivers can now join the App Driver’s Union, following voter approval of the right to unionize in November 2024 via ballot question.
AI is a ‘New York story’ – for better or worse, official says
The New York City comptroller doubled down on calls to pad budget reserves in light of AI’s economic risks.
Report: How state and local governments can build digital service teams for success
A recent report from the Beeck Center looks to help government leaders build digital service teams that have a lasting impact on online government experiences.
How Boston modernized its hiring infrastructure to attract talent
By reviewing user feedback and existing hiring requirements, the city was able to design a more streamlined and cost-effective hiring and onboarding system, local officials say.
How libraries can help the public engage with AI and their local government
With a better understanding of the technology, residents could be more trusting of and engaged with government’s use of AI.
Report: Digital classroom tools could improve teacher retention, student outcomes
Burnout and career departures among the nation’s teacher workforce can have significant effects on the outcomes of their students.
The new leadership playbook: What public sector CISOs need now
COMMENTARY | AI and quantum have changed the game and made threats faster and bigger. Leaders must invest in their teams, learn fast and not wait to migrate their tools and platforms.
Connecting learners and employers requires more than just good technology. It needs real leadership.
COMMENTARY | Talent marketplaces help support skills-based hiring, but states need to do more than turn to tech platforms and merge data if they are to be successful.
The good, the bad and the unknown: The future of AI in North Carolina
Leading experts in research, government and industry innovators gathered at the University of North Carolina at Chapel Hill campus this week to discuss how artificial intelligence can be responsibly designed and used for the public good.
North Carolina Treasurer’s office expands use of AI throughout the agency
The State Employees Association of North Carolina cautioned that AI’s effect on workers is “a great unknown.” Its adoption in other sectors has sometimes been accompanied by job losses.
Gen Z increasingly skeptical of — and angry about — artificial intelligence
A new Gallup survey of 14- to 29-year-olds shows growing misgivings from a generation poised to enter higher education and a workforce changed by AI.
Report warns of AI’s impact on non-college grads’ careers
Research from the Brookings Institution warned that millions are in jobs that have traditionally allowed them to build skills and advance, but AI is eroding that upward mobility.
Most government leaders say they outpace private sector on AI adoption, survey says
Research by IDC found that 82% of public sector organizations have adopted agentic AI, and 60% of agency heads believe they are ahead of the business community on the technology.
It’s time for cities and higher education to join forces on effective AI, experts say
Local governments and academic institutions haven’t always aligned their goals and priorities. But for either sector to unlock artificial intelligence’s potential, they must work more closely together, according to a brief from New America.
Cities get a helping hand to attract more workers to the public sector
Work for America is accepting applications through March 20 for a program aimed at helping cities reinvigorate their hiring processes.
South Dakota lawmakers reject mandatory E-Verify checks of worker citizenship, immigration status
The bill would have required some South Dakota employers to use a federal website to verify employees’ work eligibility.
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