Data helps some states boost renewals amidst Medicaid unwinding

Ex parte renewals, or those that use available data sources to redetermine Medicaid eligibility without requiring information from the individual, place the burden on the system—not on the participants or staff.

Ways procurement can push efficiency and sustainability

By wringing more efficiency out of the buying process and building sustainability into statewide contracts, California’s Department of General Services aims to help the state meet its aggressive sustainability goals.

States put buying power to work for local governments

When states drive cooperative procurements, local agencies can take advantage of volume discounts, experienced contracting officers and a streamlined process.

How one city streamlined emergency evacuations

Officials in Berkeley, California, can send mass messages as well as targeted, zone-based evacuation alerts, cutting the city’s alert time from hours to minutes.

How to bake data-based evaluations into relief programs

A new initiative looks to help local leaders alleviate poverty and advance economic mobility using data to invest in evidence-based programs and evaluate innovative ideas.

Cities extract mobility insights from ride-hailing company data

With access to real-time mobility data from a variety of sources, cities can improve transit efficiency and meet sustainability, accessibility and equity goals.

In-house tools sped up tax refunds in this county

The Travis County, Texas, Auditor’s Office has reduced the time it takes to process property tax audits by 91%.

How one city broke down its data silos

Tacoma, Washington, is using the cloud to bridge information silos across its 25 distinct departments and improve reporting.

Air taxis are taking off. Cities should start planning now.

A new report can help cities weigh safety, access and equity considerations when deciding where to locate air taxi hubs.

How One State Tracks Down Cartographic ‘Phantoms’

To improve the accuracy of its maps, the Wisconsin State Cartographer’s Office is weeding out small rural communities that no longer exist.

How Targeted Emails Help One Agency Fill Critical Jobs

The Oregon Department of Transportation is using data software to target recruitment emails to potential job candidates.

How AI Is Making One Smart City Even Smarter

Coral Gables, Florida, is leveraging the artificial intelligence chatbot, ChatGPT, to improve how it responds and interacts with citizens.

Damage Assessment Tool Streamlines Data Collection for Disaster Prep, Response, Recovery

Hurricane season is officially underway, and one county in Florida is looking to utilize the cloud to build on lessons learned during one of the state's most devastating hurricanes.

A Defense Against Phishing Attacks, One Simulated Email at a Time

With a platform that trains staff not to click on links in seemingly relevant emails, San Francisco cut the click rate on test emails by 50% in the first 18 months.

State DOT Streamlines Traffic Monitoring

With a cloud-based network management platform and cellular routers, the Indiana Transportation Department can easily monitor its statewide network of internet-of-things devices.

Why you should consider outcome-based security

Agencies can better align their cybersecurity and business priorities when they have affordable risk management solutions that deliver measurable results.

Building better maps with open data on building heights

To inform broadband buildouts, positioning of solar panels and development of digital twins, state and local agencies can now tap into open building height data.

County’s integrated platform delivers client-focused social services

With HSD Dynamics, Maricopa County can easily share data with APIs, track metrics and automate manual tasks to ensure residents get the services they need.

Digital twins for cities promising, yet problematic

Complex systems like digital twins pose both technical and adaptive challenges, so communities must ensure they have both the right technology and the people with skills to use and maintain them, a new IDC report advises.

Engagement, access, equity drive city’s evolution

Waterloo, Iowa, has 12 smart city projects lined up based on four pillars: e-government, sustainability, transportation and public safety.

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