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High taxes aren’t causing rich New Yorkers to flee, study says
Applying for government benefits can be challenging, especially for those short on time like parents expecting a new baby or caring for an ailing family member. It's important for agencies to put users at the center of programs to develop better services.
No wrong doors: Making benefits easier to access
WIC applications are up in many states
California wins big as Biden administration doubles down on high-speed rail
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Special Report: NASCIO
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Electronic Payments Technology: A Key to Balancing Back-Office Efficiency and Resident Expectations
High taxes aren’t causing rich New Yorkers to flee, study says
Applying for government benefits can be challenging, especially for those short on time like parents expecting a new baby or caring for an ailing family member. It's important for agencies to put users at the center of programs to develop better services.
No wrong doors: Making benefits easier to access
WIC applications are up in many states
California wins big as Biden administration doubles down on high-speed rail
sponsor content
Special Report: NASCIO
sponsor content
Electronic Payments Technology: A Key to Balancing Back-Office Efficiency and Resident Expectations
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Data Sharing

How to unlock a better user experience for constituents

COMMENTARY | People today expect smarter, simpler customer service thanks to the likes of Apple, Amazon and Microsoft. States can deliver on that expectation by creating a single data source spanning all systems of record.

  • By Robert Knapp
  • September 13, 2023

Virtual Innovation Center Tackles Health Interoperability Challenges

The center will look to break down some of the barriers to sharing data that can make patient care more challenging.

  • By Chris Teale
  • June 8, 2023
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