Government Website Design
Website accessibility remains ‘slow-moving crisis’ despite rule delay, experts warn
Disability advocates are dismayed about the DOJ's one-year delay on its rule, while government leaders are calling for accessibility work to accelerate ahead of the new deadline.
Amid rule delay, website accessibility must be ‘ongoing practice,’ leaders say
Governments received a one-year extension to comply with a federal rule for their websites. Regardless of its future, experts said accessibility must be the norm.
Inside the government website accessibility lobbying push
The proposed rule is under review and could be delayed or scrapped. Meanwhile, government leaders and disability advocates are meeting the feds ahead of the April deadline.
Governments’ website accessibility deadline is fast approaching
It’s still unclear how the federal government will enforce the rule for larger jurisdictions under the Americans with Disabilities Act, while small jurisdictions have another year to comply.
State and local governments must automate digital accessibility processes
COMMENTARY | The Department of Justice’s April 2026 deadline for ADA compliance is fast approaching for many. Automation can help solve some of the biggest challenges.
Accessibility funding inconsistent despite growing importance, report finds
The National Association of State Chief Information Officers’ annual survey found that, while nearly all states are ploughing ahead to comply with a federal accessibility rule, they need more money to help them get there.
Trump signs order calling for improved government design
The new “America by Design” effort includes a recruiting push for relevant talent — though the administration has shed many government designers since Trump took office.
Pennsylvania’s website redesign looks to open ‘no wrong door’
Gov. Josh Shapiro mandated better online services in 2023, and since then a massive effort has been underway to revamp the commonwealth’s website around life events, not agency functions.
Meet ‘Ask Indiana,’ state government’s new AI chatbot
The Indiana government has a new digital front door with the newly redesigned IN.gov website and AI chatbot.
Houston-area cities and counties want you to go to their websites. How useful are they?
While full of information, some local government websites fall short on best web practices including readability, security and page design.
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Government websites are littered with accessibility issues, research finds
A separate survey found that while local leaders understand the importance of making their pages accessible to those with disabilities, it’s hard to find the staff, time or money to make the changes necessary.
The digital accessibility revolution: Why states are taking the lead
COMMENTARY | While the federal government lacks comprehensive guidelines, states are the primary policymakers and are making organizations think again about digital inclusion.
Using human-centered design to improve public service experiences
Agencies may be risk-averse, but using this method is the perfect way forward as it puts those impacted by a product or service’s design at its heart.
Feds offer help complying with website accessibility rule
A toolkit from the Department of Justice called on governments to understand the rule, work out when they need to comply, train staff and identify content that needs to be changed.
6 considerations for states’ digital accessibility roadmaps
COMMENTARY | The Department of Justice’s final rule on website accessibility is now in effect. Governments must act now to develop a strategy.
Elections offices slowly turn to .gov domain in the fight against misinformation
Uptake has been slow, even as the federal government has made it free. Experts said it could help election officials stand apart as purveyors of truthful information.
Prioritization key to prep for website accessibility rule
Now that the Department of Justice has issued a final rule to make government websites accessible for people with disabilities, states and localities have to start implementing it. Here’s how.
Feds move to make gov websites more accessible to people with disabilities
It’s the first time the federal government has ever issued rules clarifying how the more than 30-year-old Americans with Disabilities Act applies online. But the new rules come with a hefty price tag for state and local governments.
States, localities should transition to the .gov domain ‘hard stop,’ federal official says
The cybersecurity official noted the benefits of using the free domain at a recent event, following the release of a report warning of escalating cybersecurity threats.
Poll Finds Distrust in Covid Information From State Leaders
It also suggests few people rely on state and local government websites as primary sources of information about the pandemic.
