Mobility Impairment

Why Houston Untethered Its 311 Service After Hurricane Ike

It’s no longer every call center operator for themselves.

How Good Is Your State Legislature’s Website?

User experience tends to be poor in most cases. And that’s bad for citizen engagement, according to a new report.

Transit Guide-Bots for Blind Passengers?

An assistive robotics project is exploring how advanced technology could make it easier for people with visual impairments to navigate cities.