New Technology

Most Organizations Embrace Hybrid Cloud, Report Shows

In a survey of U.S. and U.K. IT decision makers, three out of four reported onboarding a new cloud provider during 2020.

  • By Frank Konkel

Two Keys to Delivering Exceptional Digital Citizen Experiences

COMMENTARY | The technology infrastructures many governments have weren’t built to handle the traffic they experienced during the pandemic. Here's how to meet fluctuating demand.

  • By Brandon Shopp

Successfully Implementing Cloud Technology in State and Local Government

Commentary | Here are five steps to help guide the planning and changes needed for states and municipalities to move to the cloud.

  • By Ryan Oakes

Relaxed Rules Attract Entrepreneurs to State 'Sandboxes'

‘We’re really concerned about predatory lending to low-income families.’

  • By Sophie Quinton, Stateline

Programmers, Lawmakers Want A.I. to Eliminate Bias, Not Promote It

Artificial intelligence can worsen systemic racism.

  • By Kristian Hernández, Stateline

States Bolster Data Security Technology in Response to Covid-19, Survey Finds

Governments have faced significant technology challenges during the pandemic, with 79% saying they faced major issues adopting and expanding remote work, according to the National Association of State Technology Directors.

  • By Brent Woodie

Report: What City Officials Need to Know About Facial Recognition Technology

How local governments are deploying facial recognition systems, as well as the technology's benefits and challenges, are addressed in a report from the National League of Cities.

  • By Brent Woodie

How State CIOs Can Address their Top Technology Priorities

COMMENTARY | Cloud and artificial intelligence concepts allow governments to evolve their data storage strategies as needed while as-a-service solutions can move workloads to the cloud and procure connected networks more efficiently.

  • By Mike Wiseman

In the Rush to Digital, Governments Can’t Leave Behind Cash Payers

COMMENTARY | As local and state governments embrace digital payment services, they must ensure that these services are equitable and accessible to all—including people who are unbanked or underbanked.

  • By Liz Fischer

How to Reinvent the Citizen Experience: Turn Covid-19 Quick Fixes into Real Change

COMMENTARY | Innovative service changes made during the pandemic should become permanent as they can help improve citizens’ experience with state and local governments.

  • By Andy Martin

This New Advancement in Interpreting DNA Evidence Could be a Game Changer

COMMENTARY | Probabilistic genotyping software has helped forensic labs close more cases and exonerate individuals wrongly accused of a crime.

  • By Bruce Budowle

How to Make Cashless Tolling A Reality

COMMENTARY | The Covid-19 pandemic sped up the adoption of cashless toll payments in some states. But more progress is needed to take full advantage of the technology.

  • By Devang Patel, Barry Pelletteri and Gene Conti
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How Emerging Tech Could Help Ease Stress on 911 Call Center Staff

COMMENTARY | Technology could play a key role in reducing stress and trauma that can be a challenge for the workers who answer emergency phone lines.

  • By Chris Carver

In a Battle of AI Versus AI, Researchers Are Preparing for the Coming Wave of Deepfake Propaganda

COMMENTARY | Deepfake detection as a field of research was begun a little over three years ago.

  • By John Sohrawardi and Matthew Wright, The Conversation

A Town Turns to Analytic Modeling—and Data-Sharing—to Improve Flood Monitoring

The town of Cary, N.C., is launching a new flood-monitoring system that uses analytic modeling to predict near-term flooding. The data is shared with neighboring communities, warning officials that downstream flooding could be heading their way.

  • By Kate Elizabeth Queram

Licensed to Work: How Licensing Reform Can Contribute to Economic Recovery

COMMENTARY | Licensure reform will be critical to stimulating future job growth.

  • By Tomer Kagan

Cities Turn to the Sewers to Track the Prevalence of Covid

Testing wastewater samples can give public health officials a heads up that an outbreak is looming, as people infected with SARS-Cov-2 shed the virus in their feces weeks before they begin showing symptoms.

  • By Kate Elizabeth Queram

Figuring Out School Bus Routes Is More Complicated Than Ever. Districts Are Turning to Technology for Help.

In places where kids go to in-person school, buses will look different this year as systems deal with the challenges of transporting kids during a pandemic.

  • By Emma Coleman

West Virginia Scraps Voatz Mobile Voting App

The West Virginia Secretary of State’s Office announced it would use a different electronic absentee voting technology after researchers raised security concerns with the previous voting app it had used.

  • By Andrea Noble

New Tech Opens New Doors for Public Safety

COMMENTARY | The growing use of artificial intelligence will offer cities more advanced methods to detect safety and security threats.

  • By Ben Ziomek

Artificial Intelligence Could Have Biggest Impact on White-Collar Jobs

New research suggests that white collar jobs are more likely to feel the impacts of artificial intelligence in the workplace than blue-collar positions.

  • By Andrea Noble