New Technology
In the Rush to Digital, Governments Can’t Leave Behind Cash Payers
COMMENTARY | As local and state governments embrace digital payment services, they must ensure that these services are equitable and accessible to all—including people who are unbanked or underbanked.
How to Reinvent the Citizen Experience: Turn Covid-19 Quick Fixes into Real Change
COMMENTARY | Innovative service changes made during the pandemic should become permanent as they can help improve citizens’ experience with state and local governments.
This New Advancement in Interpreting DNA Evidence Could be a Game Changer
COMMENTARY | Probabilistic genotyping software has helped forensic labs close more cases and exonerate individuals wrongly accused of a crime.
How to Make Cashless Tolling A Reality
COMMENTARY | The Covid-19 pandemic sped up the adoption of cashless toll payments in some states. But more progress is needed to take full advantage of the technology.
How Emerging Tech Could Help Ease Stress on 911 Call Center Staff
COMMENTARY | Technology could play a key role in reducing stress and trauma that can be a challenge for the workers who answer emergency phone lines.
In a Battle of AI Versus AI, Researchers Are Preparing for the Coming Wave of Deepfake Propaganda
COMMENTARY | Deepfake detection as a field of research was begun a little over three years ago.
A Town Turns to Analytic Modeling—and Data-Sharing—to Improve Flood Monitoring
The town of Cary, N.C., is launching a new flood-monitoring system that uses analytic modeling to predict near-term flooding. The data is shared with neighboring communities, warning officials that downstream flooding could be heading their way.
Licensed to Work: How Licensing Reform Can Contribute to Economic Recovery
COMMENTARY | Licensure reform will be critical to stimulating future job growth.
Cities Turn to the Sewers to Track the Prevalence of Covid
Testing wastewater samples can give public health officials a heads up that an outbreak is looming, as people infected with SARS-Cov-2 shed the virus in their feces weeks before they begin showing symptoms.
Figuring Out School Bus Routes Is More Complicated Than Ever. Districts Are Turning to Technology for Help.
In places where kids go to in-person school, buses will look different this year as systems deal with the challenges of transporting kids during a pandemic.
West Virginia Scraps Voatz Mobile Voting App
The West Virginia Secretary of State’s Office announced it would use a different electronic absentee voting technology after researchers raised security concerns with the previous voting app it had used.
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