Workforce

Tech can help public sector drivers feel safer on the job, report says

Government organizations that leverage tools like dash cams can foster safer driving behaviors, and such measures can even increase staff retention, a new report finds.

State officials should use ‘safety goggles’ when implementing AI, Minnesota official says

As state legislators interested in AI expands, so too should their efforts to establish guardrails and policies that ensure the tech’s responsible use.

Could AI prevent teacher burnout?

Some educators are using AI to streamline lesson plans, personalize learning and reduce burnout, freeing up hours for themselves and their students.

Montana governor announced EO for AI, trades workforce development

The 406 JOBS Initiative directs the Montana Department of Labor and Industry to develop and implement a statewide framework to align with federal executive orders.

Wyoming cops add remote counselors to some mental health-related calls

With a $2.4 million grant, a growing number of sheriffs and police departments will try telehealth for some of their most challenging encounters.

Their childhoods are on display for millions. States want to protect them.

‘Kidfluencers’ are taking the internet by storm, with few rules for their parents.

Will new AI academy help teachers or just improve tech’s bottom line?

The American Federation of Teachers says its AI training initiative will modernize teaching, while critics say it’s ‘a gigantic public experiment that no one has asked for.’

Training city staff on AI now can lead to better service delivery later, leaders say

In California, the city of San Jose is building its workers’ AI and data skills, which officials say can improve service delivery to residents.

How student-run security centers can help state and local governments find cyber talent

Higher education institutions are turning to their students to meet their cyber needs, while simultaneously developing a tech-savvy workforce for the public sector.

Rural cities get a helping hand for tech workforce and economic development

A public-private partnership to help rural Americans obtain tech skills and jobs is looking to support workforce growth and economic development in small towns.

How one Virginia county takes an ‘intentional’ and ‘intergenerational’ approach to AI

In Fairfax County, one local leader is building staff’s artificial intelligence skills now to ensure the workforce can keep up with tech advances in the future.

Government transformation can succeed, if we stop setting projects up to fail

COMMENTARY | What three state projects can tell us about why major checkpoints in government transformation rarely work as intended.

How higher ed institutions help advance skills-based hiring

As state and local agencies continue to grapple with workforce shortages, an initiative from Amazon Web Services looks to turn university students into an AI-ready workforce.

Pennsylvania turns to AI to help reduce time-to-hire

The state aims to bring the time it takes to hire a new employee down to within 50 days.

Building a pipeline of state and local tech workers

States continue to fret about the brain drain from a generation of retirees. But some are thinking hard about how to get the next generation in, whether they be early-career employees or existing ones in need of new skills.

Tech companies partner to help agencies cut through digital evidence backlogs

A new initiative aims to address workforce shortages among law enforcement agencies that impact their ability to efficiently manage digital evidence like body camera footage.

These states have cracked the customer experience code

COMMENTARY | By implementing enterprise customer experience programs, New York and Maryland are improving service, lowering operating costs and building back trust with constituents.

Schools turn to VR to develop a ‘future-ready’ neurodivergent workforce

The tech can help neurodiverse students prepare for entering the workforce amid government programs aimed at fostering more inclusive workplaces, experts say.

How cyber vulnerabilities and workforce cuts threaten the crisis lifeline program

A bipartisan, bicameral measure is hoping to prevent cyber incidents from limiting access to the 988 Suicide and Crisis Lifeline after a 2022 attack on a system operator disrupted calls to the hotline.

Michigan turns to AI to spruce up its workforce development efforts

The Economic Development Corporation is leveraging artificial intelligence to match job seekers with vacant positions across the state.