Digital Government
Washington lawmakers want to regulate license plate readers
State law is silent on the increasingly popular surveillance technology, sparking concerns over immigration enforcement and public disclosure of personal data.
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Eliminate Manual Processes Route and Approve Invoices from Anywhere
Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.
A ‘digital front door’ helps New Mexico boost customer experience and staff productivity
The state’s Health Care Authority is looking to enhance its public assistance service delivery by streamlining residents’ access to program applications and call centers.
How parents and teens feel about state efforts to regulate social media
Policies that consider parents’ and children’s views toward social media restrictions could have a better chance at being adopted by the public, one expert says.
Amid distrust and volatility, leaders urge governments to ‘walk the talk’
It’s been a tricky year for states and localities, but speakers at the recent GOVIT Leadership Summit and Symposium said communication and keeping promises can help those governments navigate choppy waters.
Every address counts: Why redistricting makes precise legislative data essential
COMMENTARY | In an essential move for democracy, we need to solve the 4.5 million address gap, which undermines effective legislative outreach.
Government leaders embrace ‘any door’ service approach
Speakers at Route Fifty’s recent Innovation Spotlight said the public sector should learn to be more human focused in how it delivers services, an effort that shows long-term value for money.
To advance modernization strategically, clerks are key
COMMENTARY | A phased and deliberate approach to modernization can help agencies adopt digital platforms and integrated tools that can empower clerks to do more with less.
New Jersey uses AI as a tool to boost resident and staff experiences
A new report from the state highlights how AI is helping the state improve service delivery for residents for critical resources like food assistance and unemployment insurance.
Feds approve first batch of finalized BEAD plans
Eighteen states and territories received approval from the National Telecommunications and Information Administration, with the agency saying the revised plans save $6 billion.
Illinois licenses, IDs to enter digital realm
Driver’s licenses and state IDs can be added to Apple Wallet starting Wednesday.
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Modernizing legacy systems without the burnout
COMMENTARY | The best government IT leaders implement change that is flexible and enduring, ensuring their teams and systems can adapt as the environment intensifies.
DHS expanding citizenship system for voter verification, despite concerns about potential disenfranchisement
Twenty-six states are in line to use a revamped DHS system to check their voter rolls for non-citizens, although the network has raised concerns about privacy and accuracy — including if it could kick eligible voters off the rolls.
Most states don’t disclose which companies get data center incentives, report finds
At least 36 states give the subsidies, but only 11 reveal which businesses receive the benefits.
Voters approve digitized New York City map amid affordable housing push
Supporters said the new map, which was approved overwhelmingly last week, will help speed up approvals of new housing and development projects. Opponents warned it would centralize power away from the five boroughs.
Texas sues Roblox, alleging the online gaming platform endangers children
Texas is the third state to sue the platform, alongside dozens of private plaintiffs who say Roblox didn’t do enough to protect their kids from sexually explicit content.
Congress is letting states hoard broadband billions
COMMENTARY | The restructured BEAD program will save taxpayer money, but some governments want to hold onto that cash rather than return it to their residents.
Florida’s E-Verify expansion clears first legislative hurdle
‘It simply enforces the law,’ said Rep. Berny Jacques.
Nonprofit launches tool to help agencies field Medicaid, SNAP rule changes
The Benefit Navigator tool has been years in the making, and its most recent iteration could be critical for public agencies trying to keep residents connected to public benefits.
Half of BEAD funds may end up unspent, report says
Around $21 billion of the federal broadband program could be left over, according to recent research, which also found that as many as 1 million locations could still be unserved.
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Direct File won’t happen in 2026, IRS tells states
The free service that allowed taxpayers to file online directly with the IRS was used by hundreds of thousands of taxpayers in 2024 and 2025, who gave it high marks — although tax prep companies and Republicans have sought its end.
