Digital Government

US Supreme Court weighs how far police investigations can go in using cellphone location data

31 states and DC argue that geofence warrants can be more precise than many traditional investigative methods.

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Eliminate Manual Processes Route and Approve Invoices from Anywhere

Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.

Why California's data broker registry matters more than its delete button

COMMENTARY | The state’s Delete Request and Opt-Out Platform is not a complete solution, but nor is it a token gesture. Its true extent will become apparent.

A new Oregon law regulates police use of license plate readers. Here’s how it works.

The legislation empowers Oregonians to sue technology vendors who violate the law’s privacy protections.

Improving Connecticut’s public health through cross-sector data-sharing

Creation and use of a prevention data portal offers practical lessons for other states.

How would proposed age restrictions on social media use actually work?

Massachusetts may join a growing number of governments here and abroad looking to force stricter rules.

Report: How governments can partner with startups to deliver better services

Procedural roadblocks could prevent agencies from leveraging partnerships with startups that could otherwise help innovate critical government services, a new report says.

Amid rule delay, website accessibility must be ‘ongoing practice,’ leaders say

Governments received a one-year extension to comply with a federal rule for their websites. Regardless of its future, experts said accessibility must be the norm.

Two fixes, one lifeline: What Congress must do to strengthen 911 in every community

COMMENTARY | Legislation is on the table to improve the technology that call centers rely on, and better classify the workforce. The need for action is urgent.

REPORT: Text campaigns can help states increase public benefit participation

The results of a Maryland pilot program suggest that state agencies can increase benefit program participation through cross-enrollment by sending text alerts to residents.

REPORT: Agencies are getting better at communicating with the public, but progress remains

Agencies are increasingly leveraging audience engagement data to better communicate with residents, but how they use it is crucial to yielding the results they want, one expert says.

Public-facing AI tools could yield more efficiency gains for states, report says

States should not underestimate the time and cost savings that external artificial intelligence-based tools can generate for government agencies, one expert said.

A bill would explore making NH a ‘technology first’ state on disability. Here’s what that means.

The technology-first framework is designed to address a nationwide shortage of professional disability caregivers, commonly known as direct support professionals.

Getting privacy policy right in a competitive digital economy

COMMENTARY | Many states have already shown the path forward with common elements that protect consumers while at the same time not crushing small businesses with onerous compliance costs.

Fewer phones and more books — Utah governor commends new education laws

A bell-to-bell cellphone ban and an early literacy plan were among Spencer Cox’s priorities this year, while other new laws may help take students’ attention away from social media.

New Jersey uses data to improve population health

Two experts explain how the state links health-related datasets.

Treasury is creating a database with pandemic aid recipients’ sensitive information

Critics say the scope established in the agency’s systems of record notice “is an astonishing and dramatic departure from prior Treasury practice.”

Nonprofit playbook looks to help SNAP leaders manage payment error rates

States could end up paying millions more to support the Supplemental Nutrition Assistance Program due to incorrect payments next year.

Feds sue three states over prediction markets regulations

The Commodity Futures Trading Commission sued Arizona, Connecticut and Illinois for cracking down on the likes of Kalshi, Polymarket and others.

Inside the government website accessibility lobbying push

The proposed rule is under review and could be delayed or scrapped. Meanwhile, government leaders and disability advocates are meeting the feds ahead of the April deadline.

Experts call for proactive, tech-driven approach to fraud prevention

State programs have been under federal scrutiny in recent times, and leaders said this moment must be a time for looking ahead and learning for the future, rather than recriminations.