Crisis Management
New law eliminates insurance pre-approval for crisis mental health, substance use
A new law will make it easier for people to get insurance coverage for emergency care for mental health concerns and substance use disorder.
With the reopening of the I-95 bridge, Shapiro has passed his first big test
The Pennsylvania governor’s handling of the disaster has won over some critics. But will it help win over a divided legislature?
Mobile Apps Help Communities Produce More Accurate Homeless Counts
The Kansas City area and Houston are using mobile apps for their annual point-in-time homelessness counts and to manage the data.
Western ‘Zoom Towns’ Take Aim at Short-Term Rentals
The coronavirus pandemic has exacerbated the affordable housing shortage in the West.
How Lawyers Could Prevent America’s Eviction Crisis From Getting a Whole Lot Worse
Lawyers may be the only thing standing in the way of eviction for millions of renters.
Keep Calm and Tweet On: Using Social Media Effectively in a Pandemic
COMMENTARY | In the social media era, government has never faced a crisis like the Covid-19 pandemic. Here are the principles that communication officials should consider in order to effectively communicate via social during a crisis.
Conspiracy Theories Abound About the Coronavirus. How Officials Can Deal with Them.
During the protracted coronavirus crisis, conspiracy theories can develop staying power. Experts say clear communication is crucial to dispelling disinformation and combatting conspiracies.
Sectors and States Poised to See Worst Job Losses Highlighted in New Research
About one-in-five American workers were in industries last year that are now bearing the brunt of the economic downturn the coronavirus has caused, according to estimates in one report.
Speak Bluntly and Carry a Big Stick: Using Straight Talk As a Crisis Communication Tool
COMMENTARY | Governors and mayors are engaging in direct and honest messaging to motivate residents’ responses to the coronavirus pandemic.
How a Community Apologized for Failing to Stop a Predator
Police in Meridian Township, Michigan, dismissed a 2004 complaint against gymnastics doctor Larry Nassar, a decision that allowed him to continue abusing young women for a decade. Then they went public with their mistake.
How a Health Department Is Working to Contain a Measles Outbreak
When a case is suspected, public health employees launch an exhaustive investigative process that one official called "real gumshoe work."
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