Information Technology

The Unemployment Insurance System Is Set to Get a Tech Makeover — but It Needs Much More, the Biden Administration Says

The Labor Department has launched an overhaul of the technology that runs the unemployment insurance system, which was overwhelmed by claims and plagued by fraud during the pandemic. But the agency says Congress must act to fix deeper problems.

Report: Hackers Shift from Malware to Less Detectable Credential Hijacking

A cybersecurity firm tracked record levels of cyber intrusion activity over the past year, with attacks coming three times faster.

Behind Detroit’s Homegrown Campaign to Close the Digital Divide

To educate residents about the FCC’s broadband subsidy program, the city launched a hotline and a marketing campaign with TV ads featuring the city’s distinct neighborhoods and flyers to hand out at churches.

White House Effort to Focus on Advancing Cybersecurity Talent

Commitments are also expected from the public and private sectors for improving the security of foundational technology.

Tech Company Makes Case to Run a Local Government

A Nevada commission is studying the concept. But an executive a cryptocurrency firm says its plans for an "innovation zone" won't work inside an existing county.

Covid-19 Technology is Failing Us

The executive director of the Surveillance Technology Oversight Project weighs in on the failures of contact tracing apps, vaccine passports and why an analog approach to fighting the pandemic is sometimes best.

Cities Embraced Technology During Covid But Still Lack Comprehensive Digital Policies

A white paper identifies gaps in technology governance in cities, including problems with accessibility, digital infrastructure and cybersecurity.

FCC Releases First U.S. Mobile Broadband Map

The map, which shows where the four largest mobile carriers offer voice and data services, is a step toward improving the accuracy of high-speed internet access data.

A $1M Project to Prevent Wrong-Way Driving

The Iowa Department of Transportation is using signs and special cameras to try to prevent wrong-way driving collisions, a relatively infrequent but deadly occurrence across the country.

How Localities and States Can Prepare for Broadband Expansion

Governments can use American Rescue Plan Act funding to pay for broadband infrastructure. Experts say local governments are in the best position to know what initiatives will work to connect residents.

Colorado Becomes Fourth State to Give Residents Control of Their Online Data

The Colorado Privacy Act allows residents to opt out of data collection and gain access to more insight about how their information is collected and used.

A 50-year-old Unemployment System (Finally) Nears an Overhaul

Wisconsin officials have said the outdated computer technology contributed to problems processing claims during the pandemic. Now they’re looking for bids to revamp it.

Better Customer Experience a Priority for State, Local IT Post Pandemic

Experts testified before a U.S. House committee about government digital services, noting the pandemic pushed long-standing information technology issues to the forefront.

From New Hampshire to California, Parks Departments Embrace Video Games

Esports leagues, where gamers of all ages compete online in tournaments, are an increasingly popular programming choice for parks and recreation departments.

Report: Governments Need to Share More Data to Solve Complex Issues, Grow Economy

But governments should use the expertise of private companies to help guard sensitive data that is shared, according to a Georgetown University study.

Senate Democrats Introduce Bill to Help State and Cities Modernize IT Systems

The bill would provide $120 million annually for seven years to fund tech teams and tech planning grants.  

Billions of Federal Dollars to Close Broadband Gaps are About to Start Flowing

The FCC has launched a program that provides $50 subsidies to help households pay internet bills and also approved rules for a $7 billion fund for libraries and schools.

New Mexico Must Provide Internet, Devices to At-Risk Remote Learners, Court Rules

The ruling is the latest development in a years-long case alleging that the state’s education department failed to provide uniform public education to Native Americans, low-income children and others.

Why States Should Modernize and Future Proof Aging IT Systems

COMMENTARY | States have largely ignored IT modernization efforts because they are complex, lengthy and require significant investment dollars. With additional federal aid on the way, states have the opportunity to update IT systems to be more effective and efficient.

Nevada Plan to Let Tech Firms Form Local Governments is Scaled Back

Gov. Steve Sisolak’s revised proposal would create a bipartisan committee to study the controversial "innovation zone" concept.