Social Services
New York to Battle Senior Loneliness With Robot Companions
The state’s Office of Aging plans to distribute voice-activated companions to prompt connections and wellness checks.
A City Seeks to Undo a Legacy of Trauma
A Baltimore law requires agencies that interact with children and families to receive training in trauma-informed care. It's changing how the city engages with residents, with a greater emphasis on healing rather than hardline policies.
How States Can Improve the Customer Experience for Families Seeking Safety Net Supports
COMMENTARY | By making changes to technology systems and prioritizing the customer’s point of view, states can provide faster and more efficient access to benefits and ensure families receive the supports they need.
Democratic Governors Hold Out Hope for Build Back Better Legislation
The state leaders highlighted early childhood care and housing programs as especially important parts of the massive budget bill. But their GOP counterparts are wary of more federal spending.
Cloud Solutions Speed Rental Assistance Payments for Governments
New Mexico quickly launched a portal for residents to submit applications and track their progress, and a North Carolina county developed an integrated customer contact solution to better deliver payments and services.
How Cities Are Addressing Mental Distress
Successful programs include partnerships between social workers and first responders, incorporate data and recognize larger social factors affecting health and well-being, like racism, experts say.
Why States are Expanding Domestic Violence Laws to Include Emotional Abuse
Connecticut is the latest state to do so, updating its laws to provide new protections for people victimized by damaging psychological tactics and controlling behavior.
The States With the Weakest and Strongest Social Safety Nets
New research allows for easy comparisons of how states stack up based on a variety of social welfare and pro-labor policies, and also offers a look at economic outcomes in each place.
He Left a War-Torn Country as a Refugee and Went on to Become a US Mayor
Helena, Montana Mayor Wilmot Collins came to the United States in 1994 from Liberia. His life journey is a true immigrant success story.
Is This the End of Welfare as We Know It?
The overnight success of the new child tax credit has experts and parents taking a hard look at traditional welfare.
Two States Now Offer Free In-home Nurse Visits for New Parents
The visits, offered in Oregon and now New Jersey, include a health and wellness check for both the baby and the parents, an effort to improve maternal mortality rates and boost family well-being.
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