Technology

FCC will start turning away hundreds of thousands seeking internet subsidies

The program serving 23 million low-income households will begin winding down this month. It is set to run out of money in April unless Congress can reach an agreement to increase funding.

The Keystone State partners with OpenAI for first-in-nation AI pilot

Led by Pennsylvania Gov. Josh Shapiro, staff in the Office of Administration will use the AI tools to create and edit copy, update policy language, draft job descriptions and help employees write code.

How to craft fair, transparent data-sharing agreements

Effective decision making often requires a complex process of gathering data from different sources. A new framework for data-sharing agreements streamlines the process.

2024 to bring ‘shifts’ in government tech

Obviously, artificial intelligence will be important. But a new report says there are other big advances on the horizon that governments will need to keep a close eye on.

No wrong doors: Making benefits easier to access

When applying for benefits is too hard, families don’t get the support they need. Learning how users actually work through submitting an online application underscores how important user-centered design is to a program’s success.

These federal grants could help shore up your cyberdefences

A report from the Government Accountability Office identified 27 grants not “intended to primarily support cybersecurity activities” that state and local governments could tap for critical funding—if they have grant writing expertise.

FCC adopts rules prohibiting ‘digital redlining’

Deploying broadband in a way that discriminates against low-income communities is barred under the new rules, but observers worry that loopholes will make the rules less effective.

Statewide housing programs can be complex. A good website can help.

As Colorado embarks on an aggressive program to build affordable housing, the state is turning to a website to engage and involve residents as the projects unfold.

California suspends Cruise robotaxis, and questions mount

The state Department of Motor Vehicles halted operation of the self-driving cars in San Francisco because of concerns over how the company handled a crash with a pedestrian.

How one innovation hub plans to diversify the tech industry

Colorado’s quantum innovation hub consortium will ensure minorities and workers in rural and low-income areas get a fair share of the millions of jobs they believe the hub will create.

Ending the deepfake threat to elections before it starts

Officials try to get ahead of misinformation created by AI before the 2024 elections.

State leaders count up modernization wins

Tech leaders say gains in system processing speeds, security and customer experience make the case for modernization.

State IT leaders honored in annual awards

NASCIO rewarded states’ efforts to use tech to help make government work better for its residents in areas like resident engagement, digital services, data analytics and identity management.

Survey: Residents want local governments to be more transparent

The vast majority of respondents want an accessible website with easy to access information and mobile tech to make it easier to engage with local agencies, according to a government technology company.

The hazards of facial recognition in schools

New York has banned the emerging technology in its schools, arguing that the concerns surrounding it “are not outweighed by the claimed benefits.” Plus, more news to use from around the country in this week's State and Local Roundup.

Cities turn to GIS mapping to find housing for the homeless

As a nationwide housing shortage continues to push people into homelessness, cities like Denver and Los Angeles are turning to data to help locate public land to put housing on.

Massachusetts has a huge waitlist for state-funded housing. So why are 2,300 units vacant?

One cause of the vacancies is the online waitlist system the state rolled out four years ago.

New voter roll system unveiled after ERIC withdrawal

Alabama debuted a new system to manage the state’s registered voter rolls, completing a goal to replace the Electronic Registration Information Center system. Observers said the state seemed to simply be creating a newer version of the system it left behind.

Why humans can’t trust AI: You don’t know how it works, what it’s going to do or whether it’ll serve your interests

COMMENTARY | People can trust each other because they understand how the human mind works, can predict people’s behavior and assume that most people have a moral sense. None of these things are true of AI.

How improvements in onboarding can lower employee turnover

One of the greatest challenges confronting state and local governments is a badly understaffed workforce. Here’s one technological and personal way to confront that problem.