Author Archive
Chris Teale

Emerging Tech
Generative AI has ‘significant, beneficial’ uses for state government
A report from California on the technology found that it could improve performance and make services more accessible to residents, but risks must be mitigated.
- By Chris Teale
Cybersecurity
Funding for local cybersecurity efforts is insufficient, survey says
Local government IT executives are reluctant to even ask elected officials for more, according to the group behind the survey, knowing requests will likely be rejected.
- By Chris Teale
Cybersecurity
FCC wants to improve cyber protections for schools, libraries
Faced with a growing number of cyberattacks on school districts nationwide, the agency announced a three-year pilot program to gather data on the best cyberdefenses.
- By Chris Teale
Cybersecurity
Misinformation, cybersecurity among top issues ahead of 2024 elections
State and local officials face a new threat from the proliferation of deepfakes and misinformation, driven by artificial intelligence.
- By Chris Teale
Digital Government
AI could ease the ‘administrative muck’ delaying SNAP and other benefits
President Biden’s recent executive order specifically called for guidance in the emerging technology’s use in assistance programs. But experts warn that AI isn’t a silver bullet.
- By Chris Teale
Infrastructure
A robust digital equity plan can boost rural broadband access
A new toolkit from a rural broadband association calls on local leaders to build partnerships, engage in community outreach, and emphasize digital literacy and cybersecurity skills among residents.
- By Chris Teale
Digital Government
DELETE Act closes ‘big loophole’ and tightens regulations on data brokers
California is the first state to allow residents to request that data brokers delete their personal data, but some worry it will be difficult to implement and enforce.
- By Chris Teale
Emerging Tech
‘Early days’ for state-level response to Biden’s AI executive order
Experts urged state and local governments to be patient as it plays out at the federal level, pointing to an executive order from a decade ago that offers a cautionary tale.
- By Chris Teale
Digital Government
States, localities should transition to the .gov domain ‘hard stop,’ federal official says
The cybersecurity official noted the benefits of using the free domain at a recent event, following the release of a report warning of escalating cybersecurity threats.
- By Chris Teale
Digital Government
Social media cases hinge on definition of what amounts to state action online
The U.S. Supreme Court wrestled in two important cases over whether public officials acted improperly in blocking constituents on their personal social media accounts.
- By Chris Teale
Digital Government
States’ lawsuits pile up against social media companies
A multistate coalition filed suit against Facebook parent Meta, accusing it of damaging young people’s mental health and illegally harvesting their data. It is the latest in a long line of actions taken against social media platforms to reckon with the growing youth mental health crisis.
- By Chris Teale
Emerging Tech
AI-driven 911 translation saves first responders time, money
A Louisiana parish has turned to the technology to help translate emergency calls from a growing number of non-English speakers and amid a staffing shortfall.
- By Chris Teale
Emerging Tech
AI-ready New York City focuses on workforce, procurement
The plan’s emphasis on building employee skills and updating its byzantine contracting lays the foundation for a unified city government ready to face new challenges.
- By Chris Teale
Digital Government
Cloud adoption essential, but still challenging
Pittsburgh has racked up some early successes with its cloud migration, but a combination of limited finances, technical debt and the need to educate employees slows progress.
- By Chris Teale
Infrastructure
State leaders count up modernization wins
Tech leaders say gains in system processing speeds, security and customer experience make the case for modernization.
- By Chris Teale
Cybersecurity
‘No middle ground’: State, local collaboration essential to cyber defense
New York’s whole-of-state approach to cybersecurity promotes cooperating with local governments to face down threats and build a skilled workforce pipeline.
- By Chris Teale
Emerging Tech
New York City unveils AI action plan
The first of its kind for a major U.S. city, the strategy sets a framework for the responsible roll out of artificial intelligence by agencies.
- By Chris Teale
Emerging Tech
States wrestle with AI-driven future
While artificial intelligence and generative AI offer exciting applications for government, state IT leaders remain concerned about the technology, its ethical uses and potential impacts.
- By Chris Teale
Digital Government
The future of government is (still) digital
More than 20 years after a report foresaw a government dominated by digital services, an update finds that a lack of tech savvy workers and funding are hampering efforts to realize that vision.
- By Chris Teale
Digital Government
State CIOs look ahead to a collaborative, automated future
A survey of state technology leaders found that the CIO role has evolved from one concerned with building a state’s own tech infrastructure to one focused on acting as a broker of services. The change comes amid increasing automation, use of AI and cybersecurity challenges.
- By Chris Teale