Author Archive

Grant Gross

Grant Gross is a freelance writer based in the Washington, D.C., metropolitan area.
Emerging Tech

AI starts with good, clean data

Before deploying artificial intelligence technology, agencies must take the time to standardize and deduplicate their data.

Emerging Tech

Government ventures into AI

Early adopters are using artificial intelligence, machine learning and related technologies to save time and money by answering common questions from the public and searching for patterns that could reduce maintenance costs.

Emerging Tech

When AI comes to the office: Managing change, building trust

Before artificial intelligence makes its way into government offices, agencies must lay the groundwork for culture change.