Digital Government
South Carolina takes its benefits call centers to the cloud
After “dismal” timeliness ratings, the state’s Department of Social Services modernized so its centers would be more reliable and use AI to help more quickly administer cases.
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Eliminate Manual Processes Route and Approve Invoices from Anywhere
Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.
Could a lawsuit finally spur new York into action on food stamp theft?
The state has left defrauded food stamp recipients to fend for themselves. Internal agency emails point to a long-simmering effort riddled with delays.
Mapping fast EV charging ports across rural America
Analysts tracking the buildout of EV infrastructure say there is an "emerging charging divide" between rural and urban areas.
Lawmakers highlight success, bipartisan agreement on school cellphone bans
A recent House hearing showcased success at the state and district level as the bans gather steam nationwide. But Democrats warned that reduced federal funding for education will not help improve educational outcomes.
Michigan lawmakers: Extortionists using AI to create deepfake pornography must be stopped
A research company found that between 90% and 95% of deepfake videos online since 2018 are nonconsensual pornography and about 90% of those nonconsensual videos are of nonconsensual porn are of women.
Civic tech leaders worry DOGE is ‘tarnishing’ its tools to improve government
USDS, the White House team DOGE took over in January, was a flagship civic tech organization. Six months later, civic tech is figuring out what’s next.
Vocational rehabilitation programs are in jeopardy — here's how digital wallets can help
COMMENTARY | Funding for individuals with disabilities seeking meaningful employment is under threat. Digital wallets can help track participant spending and reduce administrative burden.
Inside Illinois’ journey to build a centralized platform for child welfare services
A digital transformation among six child welfare agencies in Illinois is helping to break down silos and connect families with the mental and behavioral health services they need.
New BEAD guidance leaves states searching for answers
Federal guidance issued last week has thrown much of the program into doubt, as states and other organizations try to find a way forward under a compressed timeline.
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