Digital Government
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Slow progress towards more secure EBT cards highlights the challenges ahead for states
The U.S. Agriculture Department doesn’t have a timeline for fully moving food assistance accounts to industry-standard chip cards, leaving beneficiaries vulnerable to digital theft.
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Eliminate Manual Processes Route and Approve Invoices from Anywhere
Today’s finance teams carry a heavy burden, supporting everything from growth strategies to long-term planning – all while continuously delivering monthly and quarterly numbers and keeping cash flowing. But even as demands on finance departments grow, many still spend excessive time using paper, spreadsheets, and e-mails to process vendor invoices, approvals, and payments.
Computer programs monitor students’ every word in the name of safety
Companies tout security features; privacy advocates dislike constant surveillance.
What states learned from the CrowdStrike outage
Three months since a faulty update caused outages and disruptions worldwide, state CIOs are looking back and assessing how they did.
A new initiative looks to makes courts more accessible to the public
About 30 million people in the U.S. navigate often complex court cases without lawyers. Illinois is leveraging tech and libraries to change that.
Move over! Two map apps to notify drivers when state police are stopped ahead
The Illinois State Police is using Waze and Google Maps to alert drivers in real time about roadside personnel in an effort to cut down on injuries.
Why thousands of Philly families are switching to cyber charter school
A growing number of Black, brown, and low-income Philadelphians turning to cyber charters because they see them as a safe and flexible educational option for their families.
State IT innovations honored in annual awards
States’ efforts to improve the delivery of benefits, such as food stamps and Medicaid, strengthen cybersecurity, and enhance residents’ overall digital experiences were recognized by the association of state IT leaders.
How this state is using telehealth to connect more mothers and children with healthy food
Health officials hope virtual appointments, real-time chats and online counseling will help more babies and children grow and thrive.
Local 911 systems face a national emergency
Call takers and dispatchers are working with technology from the 1980s, experts say. But there’s a possible solution.
FCC to vote on routing 988, crisis callers directly to local resources
Proponents of georouting 988 calls say it is especially important given the transient nature of many areas, including major cities.
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To fight online misinformation, engage with the 'trolls,' city leaders say
City communications strategists say it is crucial to engage, and quickly, before false narratives take hold.
Breaking News
FBI raids government IT and cyber contractor Carahsoft
Company president says the agents were there "as part of an investigation into a company with which Carahsoft has done business in the past."
The IRS has made its free tax filing tool permanent. Now, these states want to take it a step further.
Maryland and North Carolina are the latest to join Direct File. They are also planning to allow taxpayers to seamlessly file their state returns alongside their federal ones. It’s a new frontier for tax filing tools, experts say.
Meet the 2024 Rising Stars
This year's cohort of Rising Stars has been selected for their accomplishments and impact over the past year and for their leadership potential.
North Carolina OKs the use of student digital IDs to vote
The narrow approval is just for students and faculty on the University of North Carolina’s Chapel Hill campus. It comes as mobile IDs and driver’s licenses grow in popularity, but also as cyberattacks continue to rise.
Majority of state attorneys general seek warnings for youth on social media
A bipartisan group of 41 state attorneys general are prodding Congress to require a U.S. surgeon general warning for young people on social media platforms.
Errors in Deloitte-run Medicaid systems can cost millions and take years To fix
Twenty-five states have awarded Deloitte contracts for eligibility systems totally at least $6 billion, giving the company a stronghold in a lucrative segment of the government benefits business.
Governments often struggle with massive new IT projects
Culture, bureaucracy and serving a broad patchwork of agencies can make a comprehensive technology update a challenge, experts say.
Can states’ social media laws stand up to scrutiny?
Several states have tried to regulate the space in a bid to protect young people from the worst of the platforms. But whether their plans are workable, and can withstand legal challenges, remains to be seen.
Surgeon general says minors’ social media use is causing parental stress
Over the past two years, states have passed dozens of laws to protect young people from the worst of the platforms. Here’s how they’ve done it.
