Information Technology

How One State Bolsters Its Employees’ Cyber Hygiene

Strengthening its weakest link has helped Arizona reduce its click rate on phishing emails from 14% to 4%, the state's chief information security officer says.

States Have Work to do Making Identity Verification User Friendly

COMMENTARY | New survey findings highlight the difficulties and concerns that emerge as people try to sign up for state benefits. The poll also found people are more inclined to trust industry than government when it comes to enrolling in services and programs.

Cybersecurity Grants Are Coming. Are You Ready?

COMMENTARY | Federal grants worth $1 billion could position state and local governments to harden their networks and protect themselves from cyber threats. Here’s what to keep in mind.

Lax State Data Privacy Rules May Expose Consumer Location Information

With states now free to enforce their own data privacy laws, regulators are on the lookout for mobile carriers sharing users' sensitive location details.

25 Emerging Tech Trends Government Leaders Should Watch

The selected technologies in the 2022 Gartner Hype Cycle feature immersive tech, accelerated artificial intelligence and innovation around how products and services are built.

States Investing in SNAP Fraud Detection and Prevention

Several states won U.S. Department of Agriculture grants for services and programs to help stop fraud in the Supplemental Nutrition Assistance Program.

State Gathers Data to Map Internet Coverage, Performance

To improve broadband mapping accuracy, Vermont state workers will be testing the wireless network along state highways. Residents can supplement that data with their own test results.

State Turns to Data Tools to Root Out Social Services Fraud

Data modeling, analytics and visualizations are helping the Texas HHS inspector general detect and prevent fraud, waste and abuse within state programs.

School Bus Wi-Fi Qualifies for Discounted Rate

Federal Communications Commission Chairwoman Jessica Rosenworcel said broadband on school buses has been especially helpful in closing the homework gap.

EV Infrastructure Vulnerabilities Put Cars, the Grid at Risk

Hackers that target electric vehicle infrastructure can lock drivers out of their vehicles, steal payment information and even compromise electrical grids.

Drive-by Property Appraisals Streamline Data Collection

A Kansas county is using vehicles outfitted with rooftop cameras and LiDAR units to quickly and inexpensively capture property images that are integrated into its cloud-based appraisal system.

Cybersecurity Agency Points to Water Sector in Seeking $80M More for FEMA Grants

The Cybersecurity and Infrastructure Security Agency and FEMA are rolling out the first of $1 billion the Homeland Security agencies got to help state and local entities improve cybersecurity.

A City Government Begins Mining for Bitcoin

Fort Worth, Texas, has installed three bitcoin mining machines in its data center as part of a six-month pilot to assess the implications and opportunities of minting cryptocurrency.

Practice Makes Perfect When It Comes To Recovering From a Cyberattack

And it’s not if an agency gets attacked, it’s when, according to one state official.

White House Looks to Focus Service Delivery Around ‘Life Events'

The Biden administration is fleshing out a plan to organize government services around the needs of Americans and not around agency org charts.

States Look to Virtual Reality for Workforce Development

Alabama and Arkansas have been using the technology to familiarize potential workers with entry-level skills.

How Cities are Tapping Federal Aid to Make Major Tech Upgrades

Some of the spending is geared towards adding online access to services like building permits and dog licenses. Other investments focus on areas like remote meetings and cybersecurity.

Census Bureau Launches Interactive Demographic Map

The My Community Explorer tool aims to provide transparency on racial and income data across the country.

North Carolina First State to Prohibit Agencies From Paying Ransoms

State and local government agencies in North Carolina may not submit payments to—or even communicate with—someone who has encrypted their IT systems. Other states are considering similar legislation.

Phishing Scam Targets Election Officials, FBI Warns

Election officials in at least nine states received emails with attachments that redirected to credential harvesting sites.