Information Technology

Low- and No-Code Software Increasingly Popular Among State CIOs

As states struggle to find qualified developers, a report says using these quick turnaround applications saves time, money and personnel, but there are some challenges.

Cities Should Bridge the Digital Divide Using Federal Funds

A new report from the National League of Cities says while most local leaders are aware of their communities' broadband issues, they may not know how to fix the inequities.

Cellphone Bans in the Workplace Are Legal and More Common Among Blue-collar Jobs – They Also Might Be a Safety Risk

COMMENTARY | The deaths of six Amazon employees at a factory hit by a tornado raises concerns over prohibitions on cellphones for workers.

States and Localities Seek Unified Front Against Ransomware Threats

Ransomware attacks can cause serious headaches for governments and their residents. Can greater collaboration between jurisdictions help prevent the cybersecurity breaches?

A Proposal to Block Companies From Using Biased Algorithms

Washington, D.C.'s Attorney General Karl Racine is billing the legislation as groundbreaking and says he wants to prevent artificial intelligence from contributing to discrimination in areas like housing, lending and education.

Cloud Boosts Delivery of Government Services During Pandemic, Other Crises

However, state CIOs say there are barriers to transitioning to the cloud, including financial and workforce issues, according to a report.

5G in Government: Not There Yet, But Getting Closer

There are several areas where 5G capabilities can improve, including bandwidth potential, for governments.

Is Your State Ready To Handle the Influx of Federal Funds for Expanding Broadband?

States have widely different track records on expanding broadband internet access. Here are the ones that could struggle to handle the federal funds coming their way.

America Is Running on Fumes

COMMENTARY | In film, science, and the economy, the U.S. has fallen out of love with the hard work of ushering new ideas into the world.

No Strategy Needed to Start Leveraging AI in Government

While states should formulate a strategic vision for long-term use of artificial intelligence, the pandemic showed that AI can successfully assist with vital public services, according to a survey of state CIOs.

Robocallers Try New Tactics to Evade Crackdowns

Scofflaws innovate after every government attempt to block scam calls.

White House Holiday Warning Identifies Options for Reporting Ransomware

The FBI has a prominent portal for governments and entities to report cybersecurity incidents, but Congress is considering legislation that officials fear could change the dynamic.

Infrastructure Law’s Digital Equity Goals Are Key to Smart Cities that Work for Everyone

COMMENTARY | Smart cities promise a shining future, but without deliberate efforts to include underserved communities they can worsen the digital divide.

The ‘Great Resignation’ Is a Trend That Began Before the Pandemic–And Bosses Need To Get Used to It

A record share of workers quit their jobs in September. A human resources scholar explains how this is a trend that predates the pandemic.

Cyber Insurance for Local Governments Costs More, Covers Less

More governments have cyber incident coverage than ever before, but the escalated risk of ransomware and cyberattacks means higher premiums, rising deductibles and greater scrutiny of security protocols.

The 311 Lifeline: How Governments Enhanced Call Centers During the Pandemic

State and municipal governments established special hotlines or expanded the type of services residents could access through 311 call centers during the pandemic.

States With the Most and Least Cybercrime

Alaska has the highest amount of cyber fraud per person every year while West Virginia has the least, according to a recent report.

Scammers Are Using Fake Job Ads to Steal People’s Identities

From Facebook to LinkedIn to Indeed, ads are popping up that promise well-paying jobs — if applicants provide their Social Security numbers and other details up front. Scammers then use the information to apply for unemployment benefits.