Author Archive

Stephanie Kanowitz

Stephanie Kanowitz is a freelance writer based in northern Virginia.
Finance

Whole-of-state procurement gives local agencies better pricing, expert advice

Initially used to extend cybersecurity throughout government, the whole-of-state concept is also being used to push training and software licensing contracts to local agencies.

Cybersecurity

See something, say something: Ethical hackers strengthen cyber resilience

Cities and states are increasingly adopting vulnerability disclosure policies that encourage “white hat” or ethical cybersecurity researchers to identify and report security weaknesses in government websites and systems.

Cybersecurity

Shining a light on shadow AI

Employees sometimes use artificial intelligence websites like ChatGPT to get more work done. But if they do so without approval, they may be putting their agency at risk.

Digital Government

No longer just nice to have: Data literacy essential to digital government

While more data-mature cities are seeing payoffs from upskilling staff, even small gains can make a big difference.

Digital Government

How to craft fair, transparent data-sharing agreements

Effective decision making often requires a complex process of gathering data from different sources. A new framework for data-sharing agreements streamlines the process.

Digital Government

Expungement backlogs swamp courts

Thousands of new expungement applications are causing months-long backlogs in jurisdictions with manual and paper-based processing. Automation can help.

Digital Government

Lessons from one state’s effort to modernize its criminal justice system

New York’s sweeping 2020 law sought to accelerate pre-trial processes with technology upgrades. But the state’s experience offers lessons for other jurisdictions undertaking similar efforts to modernize the justice system.

Management

Graying prisons face accelerating health care needs

Rapidly growing numbers of older inmates with diabetes, dementia and liver disease are forcing states to reevaluate early release policies and the social safety nets that might prevent incarceration.

Workforce

Job opportunities targeting workers with ADHD and autism gain traction

North Carolina wants to attract more neurodivergent people to IT work. It is one of many such initiatives in government.

Digital Government

How generative AI is being used to put the humanity back into government

Non-English speaking residents of Minnesota can more easily access driver and vehicle services thanks to a new generative AI-based virtual assistant that automatically translates English into Hmong, Spanish and Somali.

Cybersecurity

How one state pushes cybersecurity to local agencies

Arizona’s whole-of-state cybersecurity program gives local governments free access to cloud-based cybersecurity tools—an approach that extends security and helps build a problem-solving community.

Emerging Tech

State shifts mobile driver’s licenses into higher gear

Thanks to the growing adoption of smartphone wallets and mobile payment technologies like Apple Pay and Google Pay, Colorado officials expect the state’s mDL to gain wide acceptance.

Digital Government

Data helps some states boost renewals amidst Medicaid unwinding

Ex parte renewals, or those that use available data sources to redetermine Medicaid eligibility without requiring information from the individual, place the burden on the system—not on the participants or staff.

Management

Ways procurement can push efficiency and sustainability

By wringing more efficiency out of the buying process and building sustainability into statewide contracts, California’s Department of General Services aims to help the state meet its aggressive sustainability goals.

Finance

States put buying power to work for local governments

When states drive cooperative procurements, local agencies can take advantage of volume discounts, experienced contracting officers and a streamlined process.

Public Safety

How one city streamlined emergency evacuations

Officials in Berkeley, California, can send mass messages as well as targeted, zone-based evacuation alerts, cutting the city’s alert time from hours to minutes.

Digital Government

How to bake data-based evaluations into relief programs

A new initiative looks to help local leaders alleviate poverty and advance economic mobility using data to invest in evidence-based programs and evaluate innovative ideas.

Digital Government

Cities extract mobility insights from ride-hailing company data

With access to real-time mobility data from a variety of sources, cities can improve transit efficiency and meet sustainability, accessibility and equity goals.

Digital Government

In-house tools sped up tax refunds in this county

The Travis County, Texas, Auditor’s Office has reduced the time it takes to process property tax audits by 91%.

Digital Government

How one city broke down its data silos

Tacoma, Washington, is using the cloud to bridge information silos across its 25 distinct departments and improve reporting.