Artificial Intelligence

Cities across the US are embracing AI guidelines for local government workers

Municipalities have been forging ahead on usage policies for their employees, drawing from federal guidance but also implementing their own initiatives.

Artificial Intelligence

At least 4 bills to reform sweeping AI law expected during Colorado special session

State lawmakers failed to pass tweaks in regular session. They’ll try again this week.

Artificial Intelligence

Piloting AI: Mastering ‘AI-manship’

COMMENTARY | Just like pilots know when something is wrong when they fly a plane, local tech leaders should trust their instincts on AI, especially if the systems produce unfair or suspicious results.

Sponsor Content

AI-Powered Agents Streamline State and Local Service Delivery

State and local agencies can use AI agents to bridge workforce gaps. Salesforce Agentforce offers low-code tools to deploy support across key functions.

Artificial Intelligence

How New Jersey’s AI assistant saves the state time and money

Chief Innovation Officer Dave Cole said the cost is about $1 per user, per month, and has already helped employees save hours of time by helping with various tasks.

Artificial Intelligence

Virginia lawmakers weigh risks and rewards of AI chatbots

As chatbots become study aids, companions, and even mental health supports, legislators grapple with how to regulate a fast-moving technology.

Digital Government

The National Suicide Hotline for LGBTQ+ youth went dead. States are scrambling to help.

Advocates say mental health issues are rising in that population amid hostility from the Trump administration.

Artificial Intelligence

Beyond chatbots: How agentic AI can transform government services

COMMENTARY | The technology holds much promise for the public sector and could revolutionize how employees work. But it must be approached with caution.

Digital Government

How Maryland is approaching statewide IT modernization

The state released an IT master plan that aims to innovate how state employees approach emerging technologies and how services are delivered to residents.

Management

From a cell phone ban to Ten Commandments posters, new state laws bring big changes to Texas schools

Lawmakers also approved new teacher raises, banned DEI initiatives and gave schools more flexibility to discipline students.

Management

Data-driven early intervention strategies could revolutionize Philly’s approach to crime prevention

COMMENTARY | The biggest hurdle to developing cost-effective policies that reduce youth violence is the lack of coordinated, cross-agency use of data.

Sponsor Content

From Reactive to Proactive: Building a Framework for Modern Citizen-Centered Government

A recent survey reveals a major gap between citizen expectations and government services—impacting trust, efficiency, and agency effectiveness across state and local levels.

Artificial Intelligence

State officials should use ‘safety goggles’ when implementing AI, Minnesota official says

As state legislators interested in AI expands, so too should their efforts to establish guardrails and policies that ensure the tech’s responsible use.

Artificial Intelligence

Could AI prevent teacher burnout?

Some educators are using AI to streamline lesson plans, personalize learning and reduce burnout, freeing up hours for themselves and their students.

Digital Government

Attorneys general call on Meta to place privacy limits on new Instagram location feature

The app's new feature quickly faced backlash from privacy advocates who warn against sharing highly personal data with an intermediary like Meta.

Emerging Tech

Florida enlists robot bunnies to manage invasive pythons

To track down and remove invasive Burmese pythons, the South Florida Water Management District is turning to toy rabbits to bait the snakes.

Digital Government

Idaho attorney general joins multi-state crackdown on illegal robocalls

Idaho Attorney General Raúl Labrador said his office is joining a multistate effort to crack down on illegal robocalls nationally.

Management

‘A fear pandemic’: Immigration raids push patients into telehealth

With intensified immigration enforcement in California, community clinics serving Latino and immigrant populations say they’ve noticed an increase in telehealth usage.

Artificial Intelligence

Teachers lean on AI to help English learners as Trump pushes schools to integrate the technology

Teachers are embracing AI tools to translate texts and create engaging language acquisition activities for English learners. But federal funding cuts could complicate that work.